Health and Wellbeing Coach

Posting date:	19 January 2026
Salary:	£32,024.00 per year
Additional salary information:	£32024.00 a year
Hours:	Full time
Closing date:	02 February 2026
Location:	Chertsey, KT16 0PZ
Company:	NHS Jobs
Job type:	Contract
Job reference:	M0050-22-25-0008

Summary

Job summary: Manage and prioritise a caseload, in accordance with the health and wellbeing needs of the local PCN population through taking an approach that is non-judgemental, based on strong communication and negotiation skills, while considering the whole person when addressing existing issues. Where required and as appropriate, the Health and Wellbeing Coach will refer people back to other health professionals within the PCN. Utilise existing IT and MDT channels to screen patients, with an aim to identify those that would benefit most from health coaching. Provide personalised support to individuals, their families, and carers to support them to be active participants in their own healthcare; empowering them to manage their own health and wellbeing and live independently through: coaching and motivating patients through multiple sessions to identify their needs, set goals, and supporting patients to achieve their personalised health and care plan objectives. providing interventions such as self-management education and peer support. supporting patients to establish and attain goals that are important to the patient; supporting personal choice and positive risk taking while ensuring that patients understand the accountability of their own actions and decisions, thus encouraging the proactive prevention of further illnesses. Work in partnership with the social prescribing service to connect patients to community-based activities which support them to take increased control of their health and wellbeing; and increasing patient motivation to self-manage and adopt healthy behaviours. Work in partnership with patients to support them to develop their level of knowledge, skills and confidence enabling them to engage with their health and well-being and subsequently supporting them in shared decision-making conversations. Utilise health coaching skills to support to develop the knowledge, skills, and confidence of the patient to manage their health and wellbeing, whilst increasing their ability to access and utilise community support offers. Explore and support patient access to a personal health budget, where appropriate, for their care and support. Responsibilities Develop collaborative relationships and work in partnership with health, social care, and community and voluntary sector providers and multi-disciplinary teams to holistically support patients wider health and well-being, public health, and contribute to the reduction of local health inequalities. b. Provide education and specialist expertise to PCN staff, supporting them to improve their skills and understanding of personalised care, behavioural approaches and ensuring consistency in the follow up of peoples goals with MDT input; and Raise awareness within the PCN of shared decision-making and decision support tools. The candidate will have a first point of contact for general advice and support and (if different) a GP to provide supervision for the Health and Wellbeing Coach. The Health and Wellbeing Coach will have access to regular supervision from a health coaching mentor and in addition to this, formal and individual group coaching supervision from a suitably qualified or experienced health coaching supervisor. The PCN will ensure the Health and Wellbeing Coach can discuss patient related concerns and be supported to follow appropriate safeguarding procedures (e.g. abuse, domestic violence and support with mental health) with a relevant GP. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, NICS and Practice staff and other healthcare workers. They may also have access to information relating to NICS and Practices as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of NICS or the PCN Practices may only be divulged to authorised persons in accordance with the NICS policies and procedures relating to confidentiality and the protection of personal and sensitive data. Confidentiality Everyone working in or for the NHS has the responsibility to use information and data in a secure and confidential way. Staff who have access to information about individuals (whether patients, staff or others) need to use it effectively, whilst maintaining appropriate levels of confidentiality. You must be aware of the data protection legislation in relation to data security (confidentiality, integrity and availability) and ensure strict adherence to the provisions therein at all times In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, NICS staff and other healthcare workers. They may also have access to information relating to NICS as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of NICS may only be divulged to authorised persons in accordance with the NICS policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & safety: The post-holder will implement and lead on the full range of promotion and management their own and others health, safety and security as defined in local Health & Safety policy and Infection Control policy and published procedures. This will include (but will not be limited to): Ensuring job holders across our services adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management. Maintaining an up-to-date knowledge of health, safety, and infection control statutory and best practice guidelines and ensuring implementation across the business. Using personal security systems within the workplace according to NICS guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the business Making effective use of training to update knowledge and skills, initiate, and manage the training of others. Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised Undertaking periodic infection control training (minimum annually) Demonstrate due regard for safeguarding and promoting the welfare of children. Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to, of the individual, is non-judgmental, and respects their circumstances, feelings priorities and rights. Personal/Professional development: The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly. Contribution to the implementation of services: The post-holder will: Apply local policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect their own work. Participate in audit where appropriate