Clerical Support Officer
| Posting date: | 19 January 2026 |
|---|---|
| Salary: | £24,833.00 per year |
| Additional salary information: | £24833.00 a year |
| Hours: | Full time |
| Closing date: | 25 January 2026 |
| Location: | Newport, NP20 2UB |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | H9040-26-0072 |
Summary
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Record accurate and complete information for all patients on relevant computer systems Maintain a complete awareness of the principles of the ABUHB corporate requirements for waiting list and booking management, including patient focused booking procedures. Ensure all patient details on WPAS are accurate and up to date Deal with enquiries promptly and sympathetically, informing the Team Leader of any problems immediately Maintain good, professional communication with all disciplines of staff, GP`s and the public Process e-referrals within agreed timescales following protocols Send daily correspondence to patients via letter, including the relevant information leaflets Ensure all notes are available for the following days clinics and inform the Team Leader of any issues Actively participate in the duties of the department as required Scan clinical documents onto CWS