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Bank Mental Health Support Worker

Job details
Posting date: 19 January 2026
Salary: £12.37 to £13.87 per hour
Additional salary information: Competitive
Hours: Part time
Closing date: 17 February 2026
Location: West Bromwich, B70 0HD
Company: Cygnet
Job type: Permanent
Job reference: JR836

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Summary

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Group are currently recruiting experienced Mental Health Support Workers to work adhoc shifts across both Cygnet Hospital Oldbury & Cygnet Hospital Wolverhampton.

This role offers flexibility to choose shifts/hours that suit you!

Cygnet Hospital Oldbury (B68 9AG):

Cygnet Hospital Oldbury is our state-of-the-art PICU & Acute Hospital for women, in the West Midlands.

The service has two wards, a 12-bed PICU ward and a 15-bed Acute ward. Cygnet Hospital Oldbury has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.

Cygnet Hospital Wolverhampton (WV11 1UH):

Cygnet Hospital Wolverhampton is our state-of-the-art PICU & Acute hospital for men, in the West Midlands.

The service features two wards. A 12-bed PICU ward and a 17-bed Acute ward. Cygnet Hospital Wolverhampton has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.

**Candidates must have a minimum of 1 Year Mental Health experience working in either an ACUTE or PICU setting or 2 years Mental Health experience**

You’re day-to-day…

  • Providing Mental Health Support for Adults within either a PICU or an ACUTE hospital setting.
  • Offer enhanced care with a flexible learning approach for all the people in our care
  • Cooperate with other members of the nursing team to ensure the ward meets any therapeutic needs of the patient, which are conducive to recovery
  • Provide guidance & encouragement through physical & emotional support
  • Learn about individuals’ specific needs & provide help in the most appropriate way
  • At all times, ensure that the patient's rights and dignity are maintained.
  • Report on medical & welfare needs as required
  • Safeguard all patients and visitors to the service
  • Maintain a safe, clean environment for all
  • Use innovative methods to improve patient care
  • Support and care for a variety of Service Users with acute mental health needs
  • Pass on to qualified staff any information or concerns brought to your attention

Why Cygnet? We’ll offer you…

  • Salary: £12.37 - £13.87 per hour
  • Flexible working
  • Regular coaching & appraisal
  • Expert supervision & peer support
  • Employee discount savings & “Cycle to Work” scheme

You are…

  • Experienced Mental Health Support Worker with over 1 year of experience within an ACUTE/PICU mental health setting or over 2 years of mental health experience.
  • Genuinely driven with a desire to make a real difference in people’s lives
  • An excellent communicator & a good team player
  • Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
  • Passionate about empowering & supporting service user independence

Please note that successful candidates will be required to undergo an enhanced DBS check.

We reserve the right to closethis vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

What next?

If you care about making a difference – we want to talk to you.

Click the button to apply

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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