Clinic Coordinator | University Hospitals Bristol and Weston NHS Foundation Trust

Posting date:	19 January 2026
Salary:	Not specified
Additional salary information:	£24,937 - £26,598 per annum (FTE) or pro-rata for part time roles
Hours:	Full time
Closing date:	18 February 2026
Location:	BRISTOL, BS1 2LX
Company:	University Hospitals Bristol and Weston NHS Foundation Trust
Job type:	Permanent
Job reference:	7738512/387-S8512-CCC

Summary

Job Purpose

The post holder will be responsible for booking outpatients appointment according to the Access Policy

To deliver excellent Customer care on the telephone customer care on the telephone.

To make sure doctors’ clinic are fully utilised.

Referral to treatment target will be understood and following the Access Policy will be essential. processing Patients referrals



§ Organisation of doctor’s clinics to open and close for Annual leave and ED cover in accordance with availability



Answer telephone calls/ email queries and booking of appointments as necessary.



§ To be responsible for entering and updating accurate information on the Careflow and for patients’ records, in a timely way.



§ To maintain and manage Partial Booking Lists for New and follow up patients to support effective patient management, within targets.



§ To communicate effectively, accurately applying discretion and tact where necessary, with written, over the telephone, e-mail and face to face contact with patients, visitors, other trusts and external agencies.



§ To adopt and ensure compliance with all relevant policies.



§ To promote and support changes to working practices, to improve service delivery.



§ To maintain and promote the health and safety of self, patients and members of staff.



§ To attend any relevant meetings, as directed by your line-manager.



§ To undertake any other suitable task as agreed with the line-manager.

To check in-coming mailboxes from Call centre changing patients appointments



To upload patients e-RS referrals into Evolve and process referrals in Evolve

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

Booking patients

monitoring PBWL and opening /cancelling clinics clinics for Annual leave and on Call

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.


This advert closes on Monday 2 Feb 2026

Proud member of the Disability Confident employer scheme

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.