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Assistant Manager

Job details
Posting date: 19 January 2026
Salary: £12.25 to £12.50 per hour
Additional salary information: Company Bonus Scheme & Pension
Hours: Full time
Closing date: 18 February 2026
Location: Harlow, Essex
Remote working: On-site only
Company: Joe Jennings (Harlow) Ltd
Job type: Permanent
Job reference:

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Summary

Job Title: Betting Shop Assistant Manager

Location: Harlow, Essex

Company: Joe Jennings Bookmakers

Job Description:

We are seeking a dedicated and customer focused Assistant Manager to join our team at Joe Jennings Bookmakers, an independent, family-run business established in 1961. As an Assistant Manager, you will play a key role in ensuring the smooth operation of the shop, delivering excellent customer service, and supporting the Shop Manager in all aspects of the business.

Key Responsibilities:

Assist in the day-to-day running of the shop, ensuring it operates efficiently and profitably.
Provide exceptional customer service, handling inquiries and resolving issues professionally.
Oversee cash handling, balancing, and banking procedures accurately.
Maintain a clean, safe, and welcoming environment for customers and staff.
Monitor betting activity and ensure compliance with gambling regulations.
Step into the Manager’s role in their absence.

Skills & Experience:

Previous experience in a betting shop preferred but not essential.
Ability to work independently and as part of a team.
Excellent customer service and communication skills.
Reliable, organised, and detail-oriented.

Benefits:

Competitive salary: £12.25 per hour, rising to £12.50 after successful completion of a 3-month probation period.
Opportunities for career progression.
Being part of a family-run business with a strong reputation in the industry.
Company pension
Job Type: Full-time (part-time considered for the right candidate)

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