Money Advice Triage Officer
| Posting date: | 19 January 2026 |
|---|---|
| Salary: | £24,264 to £27,134 per year |
| Additional salary information: | Competitive |
| Hours: | Part time |
| Closing date: | 25 January 2026 |
| Location: | Leigh, WN7 4LJ |
| Company: | Jigsaw Homes |
| Job type: | Permanent |
| Job reference: | jigsawhomes/TP/898/235 |
Summary
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?
Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days).
We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
If you are looking for a career with an outstanding company, then please read on.
About us:
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.
We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
About the department:
No business can run successfully without a smooth financial operation and Jigsaw is no different. To ensure this happens, our Finance department works hard to ensure all payment and income deadlines are met.
As a Money Advice Triage Officer, you will be part of a team that provides an excellent and crucial service both internally and to our thousands of customers.
We don’t just deal with money.Our work impacts our existing and former tenants, and we help those with complex housing issues, those who have suffered bereavement, domestic violence, mental and physical illness by giving advice on benefits and services to help people sustain their tenancies or be free from debt.
Role information:
You will be welcomed into our dedicated and skilled Money Advice team, making a real difference to our residents by helping them to maximise their incomes and provide them with advice, support and assistance to enhance their financial circumstances and wellbeing.
The team is committed to the organisation’s aims and objectives and as such, work in a fast moving and exciting environment.
Within this role you will provide an effective and high-quality administrative service to support the Money Advice Teams across the group in respect of the day-to-day administrative tasks within the team.
You’ll strive to improve the quality of life for residents and provide advice, guidance and assistance on how to make the most of their income, any benefits they are entitled to and improve financial wellbeing to reduce the risk of rent arrears to help them sustain their tenancies.
This is a great opportunity to make a difference and contribute towards a culture which is customer focused, committed to securing best value and to providing high standard services.
If this sounds like the perfect job for you then don’t hesitate to apply now!
We reserve the right to close this vacancy early should we receive a sufficient number of applications.
Proud member of the Disability Confident employer scheme