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Reactive Maintenance Coordinator

Job details
Posting date: 19 January 2026
Salary: £31,200 to £37,400 per year
Hours: Full time
Closing date: 18 February 2026
Location: Eccles
Remote working: On-site only
Company: Linda Taylors Ltd
Job type: Permanent
Job reference:

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Summary

Location: Eccles
Department: Technical Services

We are currently recruiting for a Reactive Maintenance Coordinator to join a busy Technical Services team based in Eccles. This is a key operational role acting as the central point of contact between clients, management, and mobile engineers, ensuring reactive and planned maintenance works are managed efficiently and within agreed service levels.

Salary & Benefits

Salary: £31,000 – £37,000 per annum (DOE)

Hours: 8.00am - 5.00pm Monday - Friday (1 hour lunch)

Holiday: 23 days holiday plus bank holidays

Pension: Company pension scheme

Parking: Free on-site parking

Key Responsibilities

Log and manage a high volume of reactive maintenance requests received via phone, email, and CAFM systems

Assess and prioritise incoming jobs based on urgency and service level agreements (SLAs)

Allocate and schedule work to the appropriate engineers, ensuring effective use of resources

Coordinate daily workloads and dispatch engineers with full job details, materials requirements, and site access information

Act as the main communication link between engineers, the internal admin team, clients, and management

Provide regular updates on job progress and completion status

Proactively resolve issues such as delays, access problems, or material shortages to support timely job completion

Skills and Experience Required

Previous experience in a helpdesk, scheduling, coordination, or similar role within maintenance, facilities management, construction, or a related environment

Strong organisational skills with the ability to multitask and work effectively in a fast-paced, reactive setting

Excellent IT skills, including strong Excel capability and experience using CAFM or scheduling systems

Confident and clear communicator, comfortable liaising with clients, engineers, and internal teams

Proactive, customer-focused approach with a strong team-player mindset

The Role

This position is predominantly administrative and operational, focusing on the efficient coordination and deployment of engineering resources to respond to immediate and unplanned maintenance requirements while maintaining high levels of service delivery.

If you have all the skills and experience mentioned above, please APPLY TODAY!! Early interviews are offered for this position.

As a leading recruitment agency in Swinton, Manchester, here at Linda Taylors Ltd we are continually receiving new assignments and permanent positions to work on in the Manchester, Bolton, Bury, Salford, Eccles and surrounding areas so keep a close eye on our website, Facebook, Linkedin and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.

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