Cleaning & Housekeeping Manager
| Dyddiad hysbysebu: | 16 Ionawr 2026 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 15 Chwefror 2026 |
| Lleoliad: | Motherwell, North Lanarkshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | ISS Facilities Services |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 151167 |
Crynodeb
Cleaning & Housekeeping Manager
Contract: Banking
Location: Motherwell, ML1 4WQ / Edinburgh
Hours of work: 37.5
Contract Type: Permanent
We are looking for an experienced and dedicated Cleaning Manager to oversee cleaning and housekeeping services across two key HSBC sites in Edinburgh and Motherwell.
Job Description
This role is ideal for someone who thrives in a fast paced, client focused environment and is confident leading teams, managing performance, and maintaining exceptional service standards.
As Cleaning Manager, you will be responsible for delivering a world class cleaning and facilities experience across both sites. You will lead a team of around 10 -15 cleaners and supervisors, alongside janitorial staff, working across morning, evening and occasional night shifts.
This is a hands on leadership role requiring strong organisation, excellent communication, and the ability to build positive relationships with both staff and client stakeholders.
Key Responsibilities
Lead, motivate and inspire cleaners, supervisors and janitors.
Handle day to day client interactions, ensuring a proactive and solutions focused approach.
Conduct regular audits, inspections and performance checks, ensuring actions are completed on time.
Monitor service KPIs, standards and contractual deliverables.
Respond to incidents, escalations and service challenges professionally.
Ensure correct use of cleaning products, chemicals and equipment, including all required training.
Manage team training, onboarding and ongoing development.
Support engagement, communication and team culture through meetings, huddles and coaching.
Professional and Personal Competencies/Qualifications
Proven experience managing cleaning teams across multiple sites.
Strong understanding of cleaning processes, equipment and compliance standards.
Confident people manager with the ability to motivate and develop staff.
Excellent communication skills and client facing experience.
Good organisational skills with the ability to manage performance and KPIs.
Computer literate with experience using Microsoft Office.
Full UK driving licence and access to own vehicle (business mileage fully expensed).
If you feel you have the right experience and skills for this role, we would be delighted to hear from you - please apply now.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Banking
Location: Motherwell, ML1 4WQ / Edinburgh
Hours of work: 37.5
Contract Type: Permanent
We are looking for an experienced and dedicated Cleaning Manager to oversee cleaning and housekeeping services across two key HSBC sites in Edinburgh and Motherwell.
Job Description
This role is ideal for someone who thrives in a fast paced, client focused environment and is confident leading teams, managing performance, and maintaining exceptional service standards.
As Cleaning Manager, you will be responsible for delivering a world class cleaning and facilities experience across both sites. You will lead a team of around 10 -15 cleaners and supervisors, alongside janitorial staff, working across morning, evening and occasional night shifts.
This is a hands on leadership role requiring strong organisation, excellent communication, and the ability to build positive relationships with both staff and client stakeholders.
Key Responsibilities
Lead, motivate and inspire cleaners, supervisors and janitors.
Handle day to day client interactions, ensuring a proactive and solutions focused approach.
Conduct regular audits, inspections and performance checks, ensuring actions are completed on time.
Monitor service KPIs, standards and contractual deliverables.
Respond to incidents, escalations and service challenges professionally.
Ensure correct use of cleaning products, chemicals and equipment, including all required training.
Manage team training, onboarding and ongoing development.
Support engagement, communication and team culture through meetings, huddles and coaching.
Professional and Personal Competencies/Qualifications
Proven experience managing cleaning teams across multiple sites.
Strong understanding of cleaning processes, equipment and compliance standards.
Confident people manager with the ability to motivate and develop staff.
Excellent communication skills and client facing experience.
Good organisational skills with the ability to manage performance and KPIs.
Computer literate with experience using Microsoft Office.
Full UK driving licence and access to own vehicle (business mileage fully expensed).
If you feel you have the right experience and skills for this role, we would be delighted to hear from you - please apply now.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
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