Business Development Associate
| Posting date: | 16 January 2026 |
|---|---|
| Salary: | £30,000 to £40,000 per year |
| Hours: | Full time |
| Closing date: | 15 February 2026 |
| Location: | DN16 1BD |
| Remote working: | On-site only |
| Company: | HBP Systems Ltd |
| Job type: | Permanent |
| Job reference: | Business Development Associate |
Summary
Business Development Associate (Career Pathway Role)
Location: Scunthorpe, with travel to customers. (Hybrid after successful completion of probationary period).
Reports to: Commercial Manager
Working arrangements: Full time / 35 hours pw role.
Company Overview
The HBP Group is the number one choice for many businesses across the UK looking for reliable, award winning business technology. Providing a range of services including local IT Support, Accounts software and EPOS solutions. We offer our customers a range of the best market leading products and services to streamline complex business processes and increase efficiency. We have 5 offices including our head office in Scunthorpe, an office in Hull, another office in Peterborough and a further one in both Hampshire and Cornwall.
The Role
This role marks the start of a structured career pathway, designed to develop you into a confident and commercially capable Business Development professional, one who plays a direct role in delivering an effortless, reassuring, and insight led customer experience.
In these early stages (first 12 months), your focus will be on building and nurturing relationships with existing customers, ensuring every interaction feels smooth, supportive, and easy for the client. You will learn how to simplify complexity, communicate clearly, and guide customers confidently through decisions… all key principles of the effortless experience.
During this initial stage, you will:
Build strategic relationships grounded in trust and simplicity.
Deliver insight led conversations that help customers avoid friction and make informed choices.
Identify solutions that are operationally and financially viable.
Ensure proposals and communications are clear, concise, and customer friendly.
Support and deliver customer renewals in a way that feels straightforward and transparent.
Apply Challenger techniques to create value while maintaining an easy, constructive customer journey.
As you progress, your role broadens into full Business Development responsibilities, where you will continue to champion our vision of changing the relationship our customers have with technology by making every experience intuitive, seamless, and frustration free.
What We’re Looking for in the Successful Candidate
We are seeking someone who is curious, commercially aware, and passionate about technology… especially ERP (Enterprise Resource Planning) solutions, such as Microsoft Dynamics or
Sage Intacct, and how these systems help organisations streamline processes, improve efficiency, and operate more effectively.
You may come from a technical background, such as:
IT Manager
Professional Services Engineer
Service Desk Analyst
Systems Administrator
Technical Support Specialist
Or you may come from a finance or accounts background, such as:
Accounts Assistant
Finance Administrator
AAT Level 3 (or equivalent experience)
Whether your experience is technical or operational, you should be excited about helping customers navigate challenges, simplify their processes, and make confident decisions using modern business solutions like ERP systems.
The ideal candidate will:
Have a genuine passion for technology and ERP solutions
Be comfortable building relationships with stakeholders at all levels.
Bring a confident, proactive approach to customer conversations.
Be an excellent communicator able to explain complex topics clearly and simply.
Love solving problems and reducing friction for others.
Naturally deliver a calm, supportive, and effortless customer experience.
Be organised, motivated, and ready to grow into a senior commercial role as part of our structured career pathway.
If you enjoy helping people, thrive on understanding how systems and processes work, and take pride in making complexity feel simple, this is the perfect opportunity to launch your commercial career.
Key Responsibilities (First 12 Months)
Account Management
Cultivate strong, trust-based client relationships that feel supported and effortless. Meet or exceed monthly sales targets while championing a smooth customer experience.
Sales Strategy & Insight Delivery
Use Challenger insights to guide clients effectively delivering clarity, simplifying decisions, and helping them avoid unnecessary effort.
Team Collaboration
Work with internal teams to ensure proposals are technically sound, commercially aligned, and easy for customers to understand and progress.
CRM Management
Maintain accurate CRM records to support transparency and prevent unnecessary customer effort caused by missing or unclear information.
Renewal Success
Lead renewal discussions for key clients, ensuring the renewal process is simple, predictable, and easy for customers to move through.
Service Delivery
Manage service escalations with urgency and empathy, ensuring customers feel heard and supported with minimal effort required on their part.
Account Ownership
Take ownership of Gold Accounts (and others as assigned), ensuring proactive communication and high-quality, frictionless customer experiences.
Closing Date: 20th February 2026
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Due to the high number of applications, we thank all applicants for their interest; however, only those selected for an interview will be contacted.
Location: Scunthorpe, with travel to customers. (Hybrid after successful completion of probationary period).
Reports to: Commercial Manager
Working arrangements: Full time / 35 hours pw role.
Company Overview
The HBP Group is the number one choice for many businesses across the UK looking for reliable, award winning business technology. Providing a range of services including local IT Support, Accounts software and EPOS solutions. We offer our customers a range of the best market leading products and services to streamline complex business processes and increase efficiency. We have 5 offices including our head office in Scunthorpe, an office in Hull, another office in Peterborough and a further one in both Hampshire and Cornwall.
The Role
This role marks the start of a structured career pathway, designed to develop you into a confident and commercially capable Business Development professional, one who plays a direct role in delivering an effortless, reassuring, and insight led customer experience.
In these early stages (first 12 months), your focus will be on building and nurturing relationships with existing customers, ensuring every interaction feels smooth, supportive, and easy for the client. You will learn how to simplify complexity, communicate clearly, and guide customers confidently through decisions… all key principles of the effortless experience.
During this initial stage, you will:
Build strategic relationships grounded in trust and simplicity.
Deliver insight led conversations that help customers avoid friction and make informed choices.
Identify solutions that are operationally and financially viable.
Ensure proposals and communications are clear, concise, and customer friendly.
Support and deliver customer renewals in a way that feels straightforward and transparent.
Apply Challenger techniques to create value while maintaining an easy, constructive customer journey.
As you progress, your role broadens into full Business Development responsibilities, where you will continue to champion our vision of changing the relationship our customers have with technology by making every experience intuitive, seamless, and frustration free.
What We’re Looking for in the Successful Candidate
We are seeking someone who is curious, commercially aware, and passionate about technology… especially ERP (Enterprise Resource Planning) solutions, such as Microsoft Dynamics or
Sage Intacct, and how these systems help organisations streamline processes, improve efficiency, and operate more effectively.
You may come from a technical background, such as:
IT Manager
Professional Services Engineer
Service Desk Analyst
Systems Administrator
Technical Support Specialist
Or you may come from a finance or accounts background, such as:
Accounts Assistant
Finance Administrator
AAT Level 3 (or equivalent experience)
Whether your experience is technical or operational, you should be excited about helping customers navigate challenges, simplify their processes, and make confident decisions using modern business solutions like ERP systems.
The ideal candidate will:
Have a genuine passion for technology and ERP solutions
Be comfortable building relationships with stakeholders at all levels.
Bring a confident, proactive approach to customer conversations.
Be an excellent communicator able to explain complex topics clearly and simply.
Love solving problems and reducing friction for others.
Naturally deliver a calm, supportive, and effortless customer experience.
Be organised, motivated, and ready to grow into a senior commercial role as part of our structured career pathway.
If you enjoy helping people, thrive on understanding how systems and processes work, and take pride in making complexity feel simple, this is the perfect opportunity to launch your commercial career.
Key Responsibilities (First 12 Months)
Account Management
Cultivate strong, trust-based client relationships that feel supported and effortless. Meet or exceed monthly sales targets while championing a smooth customer experience.
Sales Strategy & Insight Delivery
Use Challenger insights to guide clients effectively delivering clarity, simplifying decisions, and helping them avoid unnecessary effort.
Team Collaboration
Work with internal teams to ensure proposals are technically sound, commercially aligned, and easy for customers to understand and progress.
CRM Management
Maintain accurate CRM records to support transparency and prevent unnecessary customer effort caused by missing or unclear information.
Renewal Success
Lead renewal discussions for key clients, ensuring the renewal process is simple, predictable, and easy for customers to move through.
Service Delivery
Manage service escalations with urgency and empathy, ensuring customers feel heard and supported with minimal effort required on their part.
Account Ownership
Take ownership of Gold Accounts (and others as assigned), ensuring proactive communication and high-quality, frictionless customer experiences.
Closing Date: 20th February 2026
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Due to the high number of applications, we thank all applicants for their interest; however, only those selected for an interview will be contacted.