Senior Implementation & Adoption Manager
| Posting date: | 16 January 2026 |
|---|---|
| Salary: | £55,690.00 to £62,682.00 per year |
| Additional salary information: | £55690.00 - £62682.00 a year |
| Hours: | Full time |
| Closing date: | 26 January 2026 |
| Location: | Sheffield, S4 7UQ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9173-26-0028 |
Summary
You will manage the day to day activities of the I&A Team and provide support and advice to the team where necessary on development of projects and thereby savings and improvement opportunities. You will manage the day to day activities related to the National Healthcare Uniform project as a priority, providing reporting data when needed on activities and reporting to management meetings on uptake. You will provide a source of both commercial product knowledge and implementation support activity to the NHS Trusts, with focus on engaging the new ICS organisations whilst capturing customer insights for feedback to the internal teams to align policy objectives and prioritise service development initiatives. You will be key to identifying and developing new initiatives for the wider team to pursue. You will be a highly motivated and enthusiastic individual, with a passion to make a positive difference within our NHS. You will function as part of a wider team but will be comfortable working alone without direct supervision. You should be able to demonstrate strong personal skills, a sound understanding of public procurement, together with both experience and enthusiasm for developing functioning relationships across a wide customer base. Whilst being a good communicator, you will have a strong customer focused ethos and broad commercial acumen. The role requires you to provide a source of customer interaction and engagement, to develop commercial product knowledge, contractual understanding and implementation support activity to the NHS Trusts whilst managing the day to day activities of our team of Implementation and Adoption Specialists and providing category support to our Procurement Colleagues. You will be expected to provide both product knowledge to our customer base and customer insight and feedback to support our team colleagues; to support the aligning of policy objectives and prioritising service development initiatives. Identifying and evaluating opportunities to progress procurement productivity and deliver on the overall NHS efficiency plans to the NHS Customer base on behalf of the NOE CPC as part of the NHS Supply Chain Operating Model within the function. Reporting to the Head of Implementation and Adoption and working as part of the wider team covering England, you will:- Be responsible for engagement with a range of NHS Trusts from which you will identify potential opportunities to expand the existing market share of our framework agreements and deliver best value options to the trusts. This will require ongoing engagement and interaction with customers ensuring timely responses and appropriate advice is given. Provide a source of product expertise to our customers, delivering on sales, developing initiatives and implementation of individual category projects. Identify and evaluate opportunities to progress procurement productivity and efficiency plans on a national basis and manage activity with the wider team. Be responsible for managing existing customer needs and developing new customer requirements across the NHS Trusts supporting existing users and developing new business opportunities across the wider sustainable groups. Provide additional support to the Head of Implementation & Adoption managing the deliverables from the wider team and developing category initiatives with the procurement team whilst working with the Suppliers to deliver projects. Provide support for liaison with colleagues at SCCL ensuring all deliverables are met in a timely manner and engage when necessary with the Head Office team.