Child Contact Supervisor
| Posting date: | 16 January 2026 |
|---|---|
| Salary: | £13.50 per hour |
| Hours: | Part time |
| Closing date: | 15 February 2026 |
| Location: | Bromley, South East London |
| Remote working: | On-site only |
| Company: | Reality Family Support services |
| Job type: | Permanent |
| Job reference: | RFSS101 |
Summary
Contact Supervisor
Principal Duties and Responsibilities
• Supervise, observe, and assess contact sessions in accordance with NACCC Standards for Supervised Child Contact, ensuring the safety, welfare, and best interests of the child at all times.
• Provide appropriate support and guidance to children, parents, and family members before, during, and after contact sessions.
• Deliver a range of contact services, including supervised contact, extended or external contact, indirect contact, supported handovers, and family support or educational work, as required.
• Monitor interactions and take appropriate safeguarding action where concerns arise, including intervening and terminating contact sessions when necessary to protect the child.
• Maintain clear, accurate, and contemporaneous case records and contact notes to inform professional decision-making regarding the progression of contact.
• Complete all administrative duties associated with contact delivery, ensuring strict confidentiality and compliance with data protection legislation.
• Prepare factual, balanced, and evidence-based reports for courts, local authorities, and other professionals when required.
• Participate in service evaluation processes, including feedback from children and families, monitoring, and quality assurance activities.
• Attend planning meetings, reviews, supervision sessions, and other professional meetings as required.
• Liaise effectively with social workers, legal professionals, and other agencies, representing the service in a professional and impartial manner.
General Duties
• Complete all mandatory training, including safeguarding and induction, in line with NACCC requirements.
• Attend staff meetings and team meetings at agreed locations, including Head Office where required.
• Work in accordance with all organisational policies, procedures, and codes of practice.
• Maintain awareness that all records and observations may be disclosed in court proceedings and that the role may require attendance at court to give evidence.