Support Worker
| Posting date: | 16 January 2026 |
|---|---|
| Salary: | £15.50 to £16.50 per hour |
| Additional salary information: | Free DBS, Pension |
| Hours: | Full time |
| Closing date: | 15 February 2026 |
| Location: | Norwich, Norfolk |
| Remote working: | On-site only |
| Company: | ILS Case Management |
| Job type: | Permanent |
| Job reference: | DJo/1885 |
Summary
Location: Ipswich IP6
Days & Hours: The hours could be shared by more than one support worker. Evenings: Monday-Thursday 5.00pm-midnight and alternate Fridays 10am-midnight (this shift will be shared by 2 people, 10am-5pm and 5pm-midnight.) Weekend days, the hours will be arranged with the client's parents in advance, typical shifts 11am-10pm. Overtime available for sleeping nights (will be very ad-hoc and arranged with the family in advance) and extra hours to cover absences of the other members of the team.
Please note on your application what hours you would prefer; we are happy for you to apply even if you are able to do some of the hours.
Pay:
Monday to Friday days £15.50
Weekend days £16.50
Monday to Thursday sleeping nights £10.50
Friday to Sunday sleeping night £10.75
Driver required? Essential
Driving Clients Car? Yes, D's SUV with a fitted hoist in the boot for his wheelchair
Using Own Vehicle for work purposes? Yes, On duty and to attend trainings
Essential Experience: Cerebral Palsy, asthma, autism and challenging behaviour
Desirable: Experience working with children with disabilities and an interest in therapy
Pets: 3 cats
Accommodation (while on duty): Family home.
Interviews Week Commencing: Interviews will happen on a rolling basis. This advert will close when sufficient applications have been received. Please apply as soon as possible to ensure that your application can be considered.
Start Date: ASAP (subject to satisfactory employment checks)
Introducing D
We are seeking a patient, caring and alert Support Worker to support D, born in 2009, he lives with his parents and has wider family close by who are very important to him. He enjoys swimming and going for car journeys, he has a very good road knowledge,
D acquired a brain injury shortly after birth and as a result has Cerebral Palsy affecting all 4 limbs. He has a diagnosis of Autism and Asthma and has regular medication for this. He is supported by a Case Manager, Occupational Therapist, Physiotherapist, CAHMS and other Support Workers. D can mobilise independently around the home but can be prone to tripping over objects and his own feet. He has an electric wheelchair for when he is out in the community and a rollator for short walks. D has a diagnosis of OCD which affects his daily life in having to do simple tasks perfectly, this can be timely and cause him distress, when D becomes distressed he can become both verbally and physically aggressive to others.
Your role as a Support Worker, will be to support D with daily living, home education and increasing his independence. He requires assistance with dressing but can feed himself independently. You will be working alongside his support worker who has been with the family for 5 years, as well as 2 other bank support workers who know and understand D's needs and behaviour. Patience and reassurance whilst helping to manage his OCD.
This is an excellent opportunity for a dedicated person to join a dedicated home care team and develop existing skills and support this very special young man. A truly rewarding role for someone who is able to communicate effectively and an ability to work with patience, tact, understanding, warmth and compassion.
Pay and Benefits:
Monday to Friday days £15.50, Weekend days £16.50 Monday to Thursday sleeping nights £10.50 & Friday to Sunday sleeping night £10.75
5.6 weeks annual leave pro rata
Pension (subject to qualifying status)
Sickness benefit (on successful completion of the probation period)
Free DBS check.
In order to promote continuity of our high care standards, you will be offered:
Induction,
Relevant training opportunities (including The Care Certificate),
Regular clinical supervision/review meetings,
On-going support from a dedicated Case Manager and HR department
Safeguarding
ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients’ employees and workers to share this commitment. The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment. This position will require:
Proof of eligibility to work in the UK;
Satisfactory references, including your last employer;
An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.
Days & Hours: The hours could be shared by more than one support worker. Evenings: Monday-Thursday 5.00pm-midnight and alternate Fridays 10am-midnight (this shift will be shared by 2 people, 10am-5pm and 5pm-midnight.) Weekend days, the hours will be arranged with the client's parents in advance, typical shifts 11am-10pm. Overtime available for sleeping nights (will be very ad-hoc and arranged with the family in advance) and extra hours to cover absences of the other members of the team.
Please note on your application what hours you would prefer; we are happy for you to apply even if you are able to do some of the hours.
Pay:
Monday to Friday days £15.50
Weekend days £16.50
Monday to Thursday sleeping nights £10.50
Friday to Sunday sleeping night £10.75
Driver required? Essential
Driving Clients Car? Yes, D's SUV with a fitted hoist in the boot for his wheelchair
Using Own Vehicle for work purposes? Yes, On duty and to attend trainings
Essential Experience: Cerebral Palsy, asthma, autism and challenging behaviour
Desirable: Experience working with children with disabilities and an interest in therapy
Pets: 3 cats
Accommodation (while on duty): Family home.
Interviews Week Commencing: Interviews will happen on a rolling basis. This advert will close when sufficient applications have been received. Please apply as soon as possible to ensure that your application can be considered.
Start Date: ASAP (subject to satisfactory employment checks)
Introducing D
We are seeking a patient, caring and alert Support Worker to support D, born in 2009, he lives with his parents and has wider family close by who are very important to him. He enjoys swimming and going for car journeys, he has a very good road knowledge,
D acquired a brain injury shortly after birth and as a result has Cerebral Palsy affecting all 4 limbs. He has a diagnosis of Autism and Asthma and has regular medication for this. He is supported by a Case Manager, Occupational Therapist, Physiotherapist, CAHMS and other Support Workers. D can mobilise independently around the home but can be prone to tripping over objects and his own feet. He has an electric wheelchair for when he is out in the community and a rollator for short walks. D has a diagnosis of OCD which affects his daily life in having to do simple tasks perfectly, this can be timely and cause him distress, when D becomes distressed he can become both verbally and physically aggressive to others.
Your role as a Support Worker, will be to support D with daily living, home education and increasing his independence. He requires assistance with dressing but can feed himself independently. You will be working alongside his support worker who has been with the family for 5 years, as well as 2 other bank support workers who know and understand D's needs and behaviour. Patience and reassurance whilst helping to manage his OCD.
This is an excellent opportunity for a dedicated person to join a dedicated home care team and develop existing skills and support this very special young man. A truly rewarding role for someone who is able to communicate effectively and an ability to work with patience, tact, understanding, warmth and compassion.
Pay and Benefits:
Monday to Friday days £15.50, Weekend days £16.50 Monday to Thursday sleeping nights £10.50 & Friday to Sunday sleeping night £10.75
5.6 weeks annual leave pro rata
Pension (subject to qualifying status)
Sickness benefit (on successful completion of the probation period)
Free DBS check.
In order to promote continuity of our high care standards, you will be offered:
Induction,
Relevant training opportunities (including The Care Certificate),
Regular clinical supervision/review meetings,
On-going support from a dedicated Case Manager and HR department
Safeguarding
ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients’ employees and workers to share this commitment. The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment. This position will require:
Proof of eligibility to work in the UK;
Satisfactory references, including your last employer;
An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.