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Service Manager - Integrated Frailty, Palliative Care, & EoL

Job details
Posting date: 16 January 2026
Salary: Not specified
Additional salary information: £53,751 - £60,651 Per Annum Including HCAS
Hours: Full time
Closing date: 15 February 2026
Location: London, N18 1QX
Company: Royal Free London NHS Foundation Trust
Job type: Permanent
Job reference: 7716007/391-NMUH-7716007

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Summary

A Vacancy at Royal Free London NHS Foundation Trust.


We are seeking a dynamic and enthusiastic candidate to join our UEC & Integrated Adult Services Division in the position of Service Manager - Integrated Frailty, Palliative Care, & End of Life Services. This position is offered on a permanent basis working 37.5 hours per week, with working patterns to be agreed upon appointment.

This post will be primarily based at our North Middlesex University Health Unit providing leadership support to the administrative and operational functions, but may be required to provide support to our Barnet & Chase Farm & Royal Free Health Unit sites on occasion.

This role is an excellent opportunity for someone seeking to progress, or start, a career in Operations Management within a Urgent & Palliative Care setting, and the postholder will join an award winning service, with access to developmental opportunities, and working alongside a passionate multi-disciplinary team.

Please note: We reserve the right to close this advert early with high interest and advise submission of applications at the earliest opportunity.

The postholder will support the General Manager & Assistant General Manager in the day-to-day operational management of the service. This role will be primarily based at one site but the postholder will be expected where required to travel and have clear visibility across all health unit sites within their remit.

Key responsibilities
• To manage administrative and support teams within the service / directorate.
Deliver appraisal and mandatory training requirements for all staff within these teams.
• Implement the directorate performance management systems ensuring that Trust and monitor standards are understood and adhered to and that performance reports are produced to enable service performance compliance.
• Support the governance arrangements within the service/ directorate including audit, complaints, incidents, risk and health and safety.
• To be responsible to the assistant general manager for financial performance relating to delegated budgets and operational performance of the service / directorate.
• Deputise for the assistant general manager and represent the divisions in in meetings as required.
• Support the assistant general manager in developing service development plans to align national direction/strategies and local priorities.

North Mid is part of North Central London integrated care system – consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS’s, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.

We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George’s University Grenada, and for nursing and midwifery students from Middlesex and City Universities.

Take a tour of our hospital here

A full list of duties and responsibilities will be found within the job description and requirements for the role can be found within the person specification.


This advert closes on Friday 30 Jan 2026

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