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PORTER/ CUSTOMER SERVICE

Job details
Posting date: 16 January 2026
Hours: Full time
Closing date: 15 February 2026
Location: London Gatwick Airport, Gatwick
Remote working: On-site only
Company: ARL SERVICES UK LTD
Job type: Permanent
Job reference:

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Summary

Job description
Job Summary
Job Description: Porter (luggage)
Primary Location - Stansted Airport
Contract Hours - Full Time - Part time(split/shifts)
Industry Sector - Airport Ground Handling
Pay Rate - £12.21
Shifts - Early/Late
Experience: Preferred
Travel: Travel between each terminal will be required

Job Summary
Main Porter’s Duties & Responsibilities:
• Meet party on departure forecourt and escort luggage to the check-in desk
• On return journey, meet the party by the carousel and take luggage to a point of transport or a waiting relative.

Required Characteristics:
• Good Positive Attitude
• Physically fit and able to lift heavy loads
• Excellent customer service skills
• A current and valid ID/passport/Visa
• Proof of NI Number (NI Card, P45 or P60)
• A 5-year checkable employment/education history
• No unspent criminal convictions

Qualifications:
• General Security Awareness Training Required (GSAT)
• Manual Handling Training
• CRC
Job Type: Permanent
Job Type: Full-time
Pay: From £12.21 per hour
Work Location: In person

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