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Healthcare Assistant/Phlebotomist

Job details
Posting date: 16 January 2026
Salary: £12.38 to £12.98 per hour
Additional salary information: £12.38 - £12.98 an hour
Hours: Full time
Closing date: 31 January 2026
Location: Lowestoft, NR32 1PL
Company: NHS Jobs
Job type: Permanent
Job reference: A3836-26-0000

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Summary

JOB DESCRIPTION HEALTH CARE ASSISTANT RESPONSIBLE TO Clinically to a Senior Nurse (Michelle) Administratively to Nurse Administrator (Alison Jervis) MAIN PURPOSE OF THE POST To assist with the provision of nursing services to patients attending the practice and assisting the nurses and GPs in the provision of general and specialist medical services. Special note: HCAs will not interpret results and will only carry out work to protocols. To ensure the day-to day activities of the practice are carried out accordingly. Liaison with other members of the Primary Health Care team in order to provide continuity and effective desired overall care of Practice patients. MAJOR DUTIES AND RESPONSIBILITIES OF THE POST 1. Work alongside the Health Care Professionals in the provision of patient care and in accordance with Practice protocols and procedures 2. Undertake and record the following using practice policy and templates: a. New patient checks b. CVD risk-health checks c. Chronic disease checks relevant to your role including Hypertension, spirometry d. B12 injections e. Measurements of height and weight f. Urinalysis g. Measurement of blood pressure/pulse h. Peak flow measurements i. Recording of ECGs j. Alcohol and smoking histories k. Drug allergy history 3. Administer flu vaccinations during flu season 4. Carry out basic dressings for patients following practice protocol or as directed by a nurse, more complex dressings to level of competence with training as needed 5. Document findings in patients paper and computer records and report any abnormal findings or changes in patients observations 6. Assist Health Care Professionals in emergency management of patients and be confident in basic resuscitation techniques 7. Assist GPs with minor surgery and coil fittings (as requested) 8. Be aware of when to refer the patient to a Doctor or Nurse and enable patients to access appropriate professionals or clinics within the Practice 9. Act as a chaperone 10. Appreciate the principles of healthy living and provide relevant health promotion information literature for patients 11. Instruct patients in appropriate techniques or tasks 12. Be fully aware of the limitations on medical advice that may be given within the remit of the role 13. Document and report all clinical incidents or near misses through the recognised procedure so that they may be addressed through the Significant Event Audit 14. Maintaining and cleaning equipment used by the nurses and GPs 15. Maintaining HCA treatment room, stocking and rotating items as required 16. Maintain general tidiness and cleanliness of HCA treatment rooms 17. Maintain stock of certain waiting room leaflets if instructed by partners and-or practice manager 18. Maintain daily log of refrigerator temperatures if asked to do so 19. Ordering of Health Promotion Literature 20. Undertake Phlebotomy clinics as and when required 21. Undertake the new INR blood testing for patients using INR Star . 22. Understand how to identify and act upon safeguarding concerns, about children and vulnerable adults, in an appropriate manner, to Level 2 East of England Guidance on Safeguarding Children. The above list of duties is not exhaustive and may be subject to change as deemed necessary

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