House Host
| Posting date: | 15 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £7.55-12.21 per hour |
| Hours: | Part time |
| Closing date: | 14 February 2026 |
| Location: | Telford, TF10 9AT |
| Company: | Serco Limited |
| Job type: | Temporary |
| Job reference: | 307125-43905582 |
Summary
Serco Limited
Ready to impact a better future?
As a Housing Host in our Lilleshall team, you’ll create a welcoming experience for guests staying at the main house, ensuring they enjoy exceptional service and comfort during their visit.
This role is all about making a positive impact on our guests’ stay. You’ll help deliver a seamless check-in process and provide attentive dining service, contributing to an environment where every guest feels valued and cared for.
What you’ll do as a Housing Host
You’ll be entrusted to:
- Welcome and check in guests at the main house reception desk
- Host and serve evening dining service for up to 29 rooms from a pre-selected menu
- Act as the main point of contact for guest enquiries
- Ensure dining areas are prepared and maintained to a high standard
- Collaborate with colleagues to deliver outstanding customer service
What we offer
- Free gym membership: Free gym membership for yourself and a member of the family.
- Discounts: Enjoy discount on the food and drink at the café, discounted kid’s activities
- Kids parties, holiday club, swimming lessons etc.
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Ready to impact a better future?
As a Housing Host in our Lilleshall team, you’ll create a welcoming experience for guests staying at the main house, ensuring they enjoy exceptional service and comfort during their visit.
This role is all about making a positive impact on our guests’ stay. You’ll help deliver a seamless check-in process and provide attentive dining service, contributing to an environment where every guest feels valued and cared for.
What you’ll do as a Housing Host
You’ll be entrusted to:
- Welcome and check in guests at the main house reception desk
- Host and serve evening dining service for up to 29 rooms from a pre-selected menu
- Act as the main point of contact for guest enquiries
- Ensure dining areas are prepared and maintained to a high standard
- Collaborate with colleagues to deliver outstanding customer service
What we offer
- Free gym membership: Free gym membership for yourself and a member of the family.
- Discounts: Enjoy discount on the food and drink at the café, discounted kid’s activities
- Kids parties, holiday club, swimming lessons etc.
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.