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Personal Assistant - Domiciliary Care Service

Job details
Posting date: 15 January 2026
Salary: £12.60 per hour
Hours: Part time
Closing date: 14 February 2026
Location: Sutton Coldfield, West Midlands
Remote working: On-site only
Company: Midland Mencap
Job type: Permanent
Job reference:

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Summary

Job Title: Personal Assistant – Domiciliary Care Service
Hourly Rate: £12.60
Employment Status: Permanent
Responsible To: Senior Team Leader / Care Coordinator
Location: Sutton Coldfield, West Midlands

Are you a warm, personable, and caring individual who can empower, support and care for people with a learning disability?
Do you have passion for what you do, are a good communicator and have good problem-solving skills?
Midland Mencap is looking to recruit Personal Assistants to provide care to adults with learning disabilities in the Birmingham area.
We place a high value upon integrity, ethical standards, and a commitment to excellence.
If you have experience working with adults with a learning disability, that’s a bonus. But don’t be put off if not. We value transferable skills from all backgrounds and provide comprehensive training to all our staff.

What Does A Personal Assistant Do?

Personal Assistants are responsible for providing the appropriate care to an individual within their home environment and ensuring that they remain an active part of their local community.
The ideal candidate will be able to work in a caring and person-centred way, enabling individuals to exercise choice and control over their own lives to maximise their independence. With the support of a Care Coordinator, you’ll need to be able deliver excellent personal care, be comfortable lone working and able to keep accurate digital records.

Duties and Responsibilities

• Provide care in line with individual, person-centred, care plans & risk
assessments.
• To identify and connect individuals to community facilities, local services and
professionals.
• Uphold and promote rights, dignity, respect and choices.
• Assist and support citizens to develop independent living skills, including digital
literacy.
• Assist citizens in maintaining relationships with family, friends and their local
community.
• Assist and support citizens in managing their finances, benefits and
maximising income.
• Support to overcome accessibility barriers, explaining information & using
accessible formats.
• To support with access to GPs, dentists, opticians & hospitals, including Annual
Health Checks.
• To support with maintaining emotional, physical, spiritual, cultural and
psychological well-being.
• To record achievements and citizen outcomes, and (where required) support
with move on.
• Act in accordance with Midland Mencap’s Health and Safety & Equal
Opportunities policy.
• To provide senior staff with any information that affects the well-being of
citizens or service operation.
• To maintain accurate digital records consistent with the service and legal
requirements.
• To maintain accurate and complete financial records of all citizen transactions.
• To use a work issued mobile device to ‘Check In/Out’ of support sessions.
• To be willing to undertake training, complete the Care Certificate & attend
regular supervision.
• To assist in the delivery of a Sitting Service in accordance with organisational
policies and procedures.
• Carry out duties such as shopping, banking, travel, domestic tasks and
attending appointments.
• Able to provide sleep-in duties, as required.
• Undertake any other duties consistent with the objectives of the post, as
required by the Manager.

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