Health Records Adviser - Apprentice
| Posting date: | 15 January 2026 |
|---|---|
| Salary: | £30,546.00 to £32,207.00 per year |
| Additional salary information: | £30546.00 - £32207.00 a year |
| Hours: | Full time |
| Closing date: | 29 January 2026 |
| Location: | Chelsea, SW3 6JJ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9282-26-0028 |
Summary
For further information, please refer to the Job Description/Person Specification To carry out in a responsible and efficient way, the processing of Subject Access Requests To demonstrate the ability to process requests in accordance with the General Data Protection Regulations (GDPR) and the Data Protection 2018 (DPA18). To assist with the co-ordination of the department to process SARs requests and the retrieval of medical records. To assist with the retrieval of medical records using our external provider. To be able to liaise and build relationships with services to make sure that all health records are provided and expectations are managed in a professional manner. Actioning chart corrections on patient clinical records (EPIC) as requested by clinical staff and following clear guidance. These responsibilities will be carried out under the guidance of the Health Records Manager who is the direct line Manager for the service. To apply the Trust policies and procedures for the processing of Subject Access Requests (SAR) To utilise functionality of the DHR system to log and track all SARs requests from individuals, responding to queries and reviewing content. To make sure SARs Requests are processed within the legal time frames. To process incoming and outgoing correspondence in a consistent and timely manner. To deal with internal and external telephone enquiries, providing advice and act as a source of expertise to a high level of customer service throughout all interactions To act on own initiative, prioritise own workload To liaise with the Health records Manager of any complex cases which will cause any delays or breeches as well as any untoward incidents, including data security infringements or breeches of confidentiality in line with trust policy. To Exercise independent judgment and initiative following data protection guidelines to determine the release of sensitive information this includes gaining appropriate consent and disclosure sign off.