Senior Support Worker
| Posting date: | 15 January 2026 |
|---|---|
| Salary: | £16.35 to £17.47 per hour |
| Additional salary information: | £16.35 - £17.47 an hour |
| Hours: | Full time |
| Closing date: | 27 January 2026 |
| Location: | Trowbridge, BA14 8JN |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | F0041-6360 |
Summary
To lead a team of support workers.. Provide ongoing monitoring, support and supervision to support workers. The post holder will ensure that services are delivered to the highest standards, providing robust quality assurance, compliant with all legal and statutory requirements and within an effective and efficient performance management and budgetary framework. Specific duties and responsibilities: Work closely with the Team Leader and other relevant colleagues creating person centered and CQC compliant support plans. Attend the customers first visit from the Wiltshire Support at Home service to introduce the service and support the customer in understanding the support approach. Be able to undertake risk assessment and encourage positive risk-taking approach. Complete risk assessments which may include environmental, medication and mobility, working with customers and support workers to manage risk and record actions and strategies agreed. Instigate where appropriate the management and oversight of the correct procedures for carrying out Medication Assessments and the completion of paperwork to be placed in the customers home for the Support Workers Liaise with health colleagues to raise any medication concerns and seek appropriate instructions and guidance Work collaboratively with partners this may include Health Teams, Care Homes, Care Agencies and Hospitals. Have a good understanding of the discharge process and requirements of supporting people recently discharged from hospital, take responsibility for ensuring that relevant information (health conditions and medication) is gathered, and systems are in place to ensure the customer and staff remain safe and risks are managed appropriately. Assist in the provision of appropriate safe care, in accordance with the regulations and quality standards. When leading out of hours cover, initiative will need to be taken to ensure the team are following correct procedures. Have a thorough knowledge of CQC regulations and how they enforce them through the inspection process.