Senior Operational Readiness Associate - POS Lending (12 Months)
| Posting date: | 15 January 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 14 February 2026 |
| Location: | Manchester, M3 3AP |
| Company: | NatWest Group |
| Job type: | Permanent |
| Job reference: | R-00271081-OTHLOC-GBR-5FMAN096 |
Summary
Join us as a Senior Operational Readiness Associate (Point of Sale Lending)
- You’ll act as the operational authority for the POS product mission, with your core responsibility being to ensure that all changes are operationally sound and contribute to Boxed Operations targets
- It’s a great opportunity to represent Operations across the entire product lifecycle, from initial idea generation to successful launch
- This role is available for a period of 12 months
What you'll do
We’ll look to you to proactively collaborate with POS Product Owners to identify and influence the product roadmap, ensuring early consideration and understanding of operational requirements for new work items.
You’ll also:
- Act as the primary operational partner to the POS Product Manager, offering crucial insights into operational feasibility and readiness for new products and features
- Shape product propositions to ensure an optimal design for Operations and assess the operational impacts of proposed solutions,including identifying risks, dependencies, and necessary operational capabilities
- Translate product concepts into structured POS operations requirements, acceptance criteria, and comprehensive operational impact assessments
- Define clear, testable, and comprehensive operational requirements for Project Managers,supporting efficient project delivery that meets customer needs, regulatory obligations, and operational efficiency goals
- Work collaboratively with Product and Operations teams to ensure solutions meet established design, scalability, and service-level expectations. Participate in Operations Delivery Squads (led by Project Managers) as the subject matter expert to ensure the smooth delivery and implementation of changes
The skills you'll need
To join us in this role, you’ll need to possess a deep, end-to-end understanding of POS operational processes and controls, with proven ability to identify operational risks and develop effective mitigation strategies
You’ll also:
- Have experience of managing and controlling costs to a budget successfully
- Be skilled at interpreting product propositions and accurately translating them into concrete operational requirements and impact assessments
- Strong communication and negotiation skills, capable of influencing key decisions and managing priority conflicts.
- Have a background in process design, change management, or continuous improvement