Physiotherapy Administrator
| Posting date: | 14 January 2026 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 28 January 2026 |
| Location: | Worthing, BN11 2DH |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9279-26-0059 |
Summary
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants. If you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application. Communication 1. Maintain good communication with the Physiotherapy team and all other staff in the work environment. 2. Answer all enquiries on the telephone comprehensively, being aware of who to consult according to the needs of the caller. 3. Deal with general enquiries in a professional, appropriate, and sensitive manner, as efficiently as possible, either in person, over the telephone or via email from staff, patients, and the general public, and deciding when to escalate as appropriate. 4. Attend regular team meetings and take minutes at meetings. 5. Communicate information in an easy-to-understand form to patients, carers, and others in a tactful and sensitive manner, persuading and influencing where necessary. 6. Communicate effectively with patients especially those who have significant barriers to understanding such as visual and hearing impairment or language barriers. 7. Communicate with the team in a timely and effective manner and ensure that duties are conducted as requested. 8. Communicate patient information across professions and to external bodies in a secure manner ensuring confidentiality is respected at all times. 9. Post correspondence to other health care professionals as necessary. 10. Liaise with other hospital departments, patients, parents, and GP surgeries in a friendly, professional, and courteous manner. Service delivery and improvement 1. To be aware of and follow trust policies. 2. Provide comments and feedback on proposals for change of policies and procedures. 3. Assist in maintaining and updating departmental procedures. 4. To highlight concerns regarding the service, to the appropriate person, offering suggestions where possible. People management and development 1. Work as part of the team to provide a high-quality service. 2. Instruct and support new team members about the administration within the department. 3. Responsible for supervising and managing Band 2 staff within the team and actively record own personal development. 4. Participate in training programmes and attend staff meetings. 5. Responsible for carrying out duties in line with the Trusts e-rostering processes, including managing rosters, supporting staff allocation, and contributing to effective budget reconciliation and workforce planning. Patient care delivery 1. Deal with general enquiries in person, either face to face, over the telephone or via email from staff, patients, and the general public. 2. Organise interpreting services when necessary. 3. Undertake any duties that may be deemed necessary to support the physiotherapy service.