Business Support Officer
| Posting date: | 14 January 2026 |
|---|---|
| Salary: | £33,699 to £38,220 per year |
| Hours: | Full time |
| Closing date: | 28 January 2026 |
| Location: | RG31 7SD |
| Remote working: | On-site only |
| Company: | Royal Berkshire Fire and Rescue Service |
| Job type: | Permanent |
| Job reference: |
Summary
About the role
Working in Business Support within the fire service means stepping into a role where your skills make a difference every single day. Working as part of a team, you will be providing strategic support to the Senior Leadership Team and Directors, working across a variety of service areas to help deliver excellent service to the community of Berkshire. It’s a chance to combine purpose with professional growth—bringing your organisational talent, problem-solving mindset, and people-focused approach to an environment that values integrity, teamwork, and innovation. If you’re looking for a role where your contribution truly matters and your work supports a safer future for everyone, this is the place to make your impact.
Key Responsibilities
Provide dedicated support to assigned members of the Senior Leadership Team
Monitor budgets and support projects
Write and prepare management and committee reports
Manage diaries and respond to correspondence
Organise and deliver events and visits
Undertake analysis and research on specific issues
Prepare and draft responses, including complaints and Freedom of Information requests
Carry out systems-based work (data entry, interrogation, and assurance)
Liaise with senior local and central government officers, politicians, community representatives, and private/voluntary sector organisations, demonstrating high political awareness and sensitivity
About You
We are looking for someone who:
Can operate with professionalism, integrity, and discretion in a sensitive environment
Is able to prioritise decisions and implement solutions in a timely manner
Communicates effectively, both verbally and in writing, with a range of audiences
Has strong IT skills and is proficient in the full Microsoft Office suite (Excel, Word, Outlook, PowerPoint)
Has experience working in a multi-disciplinary team with competing priorities
Is willing to attend meetings at various locations, including evening meetings of the Fire Authority
Application and selection process
The successful candidate will demonstrate and promote behaviours in line with the Job Profile/Person Specification and our Behaviour Competency Framework as attached.
The Behavioural Competency Framework allows us to easily identify the behaviours that drive successful performance and enables us to deliver an effective service. The behaviours detailed within the job profile will be assessed throughout the selection process.
If you are interested in applying for this position, click Apply Now.
Please see the link to the Job Profile/Person Specification.
Appointment is conditional upon undertaking a standard Disclosure and Barring Service (DBS) check.
For further details about the role or to simply discuss any adaptations or adjustments we can make to assist you in your application or with our recruitment process please contact Fayth Rowe, Executive Services Manager at rowef@rbfrs.co.uk to arrange an informal discussion.
Please note we do not accept applications via Agencies or CV’s without an accompanying application form.
Closing date for applications is 17:00 hours: 28 January 2026
It is anticipated that the assessment and interview process will run on 5th and 6th February 2026 with the anticipated start date to be as soon as possible following appointment.
Working in Business Support within the fire service means stepping into a role where your skills make a difference every single day. Working as part of a team, you will be providing strategic support to the Senior Leadership Team and Directors, working across a variety of service areas to help deliver excellent service to the community of Berkshire. It’s a chance to combine purpose with professional growth—bringing your organisational talent, problem-solving mindset, and people-focused approach to an environment that values integrity, teamwork, and innovation. If you’re looking for a role where your contribution truly matters and your work supports a safer future for everyone, this is the place to make your impact.
Key Responsibilities
Provide dedicated support to assigned members of the Senior Leadership Team
Monitor budgets and support projects
Write and prepare management and committee reports
Manage diaries and respond to correspondence
Organise and deliver events and visits
Undertake analysis and research on specific issues
Prepare and draft responses, including complaints and Freedom of Information requests
Carry out systems-based work (data entry, interrogation, and assurance)
Liaise with senior local and central government officers, politicians, community representatives, and private/voluntary sector organisations, demonstrating high political awareness and sensitivity
About You
We are looking for someone who:
Can operate with professionalism, integrity, and discretion in a sensitive environment
Is able to prioritise decisions and implement solutions in a timely manner
Communicates effectively, both verbally and in writing, with a range of audiences
Has strong IT skills and is proficient in the full Microsoft Office suite (Excel, Word, Outlook, PowerPoint)
Has experience working in a multi-disciplinary team with competing priorities
Is willing to attend meetings at various locations, including evening meetings of the Fire Authority
Application and selection process
The successful candidate will demonstrate and promote behaviours in line with the Job Profile/Person Specification and our Behaviour Competency Framework as attached.
The Behavioural Competency Framework allows us to easily identify the behaviours that drive successful performance and enables us to deliver an effective service. The behaviours detailed within the job profile will be assessed throughout the selection process.
If you are interested in applying for this position, click Apply Now.
Please see the link to the Job Profile/Person Specification.
Appointment is conditional upon undertaking a standard Disclosure and Barring Service (DBS) check.
For further details about the role or to simply discuss any adaptations or adjustments we can make to assist you in your application or with our recruitment process please contact Fayth Rowe, Executive Services Manager at rowef@rbfrs.co.uk to arrange an informal discussion.
Please note we do not accept applications via Agencies or CV’s without an accompanying application form.
Closing date for applications is 17:00 hours: 28 January 2026
It is anticipated that the assessment and interview process will run on 5th and 6th February 2026 with the anticipated start date to be as soon as possible following appointment.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.