Employee Relations Adviser

Posting date:	14 January 2026
Salary:	£35,000 to £38,000 per year
Additional salary information:	Competitive
Hours:	Full time
Closing date:	12 February 2026
Location:	Golders Green, NW11 9DQ
Company:	Jewish Care
Job type:	Permanent
Job reference:	3022

Summary

About the Role

Jewish Care is seeking an experienced Employee Relations Adviser to join our HR team and support the delivery of a high-quality, responsive Employee Relations service across the organisation.

This role is suited to a CIPD Level 5 qualified ER professional with proven experience managing employee relations casework in a complex, values-led or unionised environment. You will provide practical, solution-focused ER advice to managers, manage a varied caseload, and contribute to effective case management, governance and continuous improvement.

The role requires strong alignment with the Jewish Care Strategic Vision and Values, excellent stakeholder management skills, and a confident, professional approach to employee relations.

This post is working an average of 36.25 hours per week (Monday to Friday) and will involve travelling to other resources across North London, East London and Essex.

Key Responsibilities

Employee Relations & Case Management

• Manage a caseload of employee relations matters including performance, conduct, disciplinary, grievance, and short- and long-term absence cases
• Provide clear, practical ER advice to managers in line with UK employment legislation, HR policies and best practice
• Lead and support investigations and hearings, including documentation and outcome letters
• Ensure ER cases are progressed efficiently and closed within agreed timeframes

Manager & Stakeholder Support

• Build strong, effective working relationships with managers, HR colleagues and Trade Union representatives
• Deliver a responsive, professional and customer-focused ER service
• Escalate complex or high-risk matters appropriately and support risk management

HR Advice, Systems & Documentation

• Respond promptly to HR Advice inbox enquiries
• Maintain accurate ER case records and update information within the iTrent HR system
• Support preparation of documentation for Employment Tribunal cases where required

Projects, Improvement & Compliance

• Contribute to ER projects, process improvement and continuous improvement initiatives
• Maintain up-to-date knowledge of employment law and ensure compliance with organisational policy

About You

You will be an experienced Employee Relations Adviser with:

• CIPD Level 5 qualification (essential)
• Proven experience managing moderate-complexity ER casework with confidence and autonomy
• Strong working knowledge of UK employment law and HR best practice
• Experience advising managers on absence, performance, conduct, disciplinary and grievance matters
• Experience working with Trade Unions (desirable)
• Excellent communication, organisational and stakeholder management skills
• A professional, confidential and customer-focused approach

Why Join Jewish Care?

Jewish Care is a values-led organisation committed to fairness, compassion and respect. Our HR and ER teams play a vital role in enabling managers and colleagues to deliver outstanding care and services across the organisation.

Proud member of the Disability Confident employer scheme

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.