Payroll Assistant
| Posting date: | 14 January 2026 |
|---|---|
| Salary: | £28,142 to £29,540 per year |
| Hours: | Full time |
| Closing date: | 28 January 2026 |
| Location: | Ipswich, Suffolk |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Ipswich Borough Council |
| Job type: | Permanent |
| Job reference: | REQ01106 |
Summary
We are seeking an enthusiastic, self-motivated individual to join the HR team as a Payroll Assistant.
No previous experience in a payroll environment is required for this role, however experience within a customer focussed, fast paced environment handling multiple demands and data types would be beneficial.
You will undertake daily tasks ranging from processing new starters and leavers on 11 monthly payrolls and 1 weekly payroll, assisting existing employees with a range of queries, and supporting the wider team and organisation with statutory and organisational reporting; there is always something new to learn.
You will play a vital role in processing accurate and timely payroll, supporting employees with payroll-related queries, and ensuring compliance with HMRC and pension regulations.
You will need to demonstrate you have good organisational skills, have strong data entry skills with a high level of accuracy and attention to detail and effective communication skills.
Full training in every aspect of the role will be provided within the team with the opportunity to complete a payroll apprenticeship qualification in the future.
The hours of work for this role are 37 per week, Monday to Friday.
The role is hybrid with a base at Grafton House with an expectation of attending the office for a minimum of 2 days per week on a Monday and a Friday, with remainder of the week working from home.
As well as a good salary, we offer a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym access, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.
For more information about this role please contact Fi Thomson she/her via email fiona.thomson@ipswich.gov.uk.
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification
Interviews will be held on 06/02/2026
Please note CVs are not accepted.
No previous experience in a payroll environment is required for this role, however experience within a customer focussed, fast paced environment handling multiple demands and data types would be beneficial.
You will undertake daily tasks ranging from processing new starters and leavers on 11 monthly payrolls and 1 weekly payroll, assisting existing employees with a range of queries, and supporting the wider team and organisation with statutory and organisational reporting; there is always something new to learn.
You will play a vital role in processing accurate and timely payroll, supporting employees with payroll-related queries, and ensuring compliance with HMRC and pension regulations.
You will need to demonstrate you have good organisational skills, have strong data entry skills with a high level of accuracy and attention to detail and effective communication skills.
Full training in every aspect of the role will be provided within the team with the opportunity to complete a payroll apprenticeship qualification in the future.
The hours of work for this role are 37 per week, Monday to Friday.
The role is hybrid with a base at Grafton House with an expectation of attending the office for a minimum of 2 days per week on a Monday and a Friday, with remainder of the week working from home.
As well as a good salary, we offer a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym access, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.
For more information about this role please contact Fi Thomson she/her via email fiona.thomson@ipswich.gov.uk.
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification
Interviews will be held on 06/02/2026
Please note CVs are not accepted.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.