TWS Service Desk Analyst | East Sussex Healthcare NHS Trust
| Posting date: | 14 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £13.57 + WTD |
| Hours: | Full time |
| Closing date: | 13 February 2026 |
| Location: | East Sussex, BN21 2UD |
| Company: | ESHT |
| Job type: | Permanent |
| Job reference: | 7704121/374-TWS-Serv-Desk-Analyst |
Summary
We are looking for enthusiastic, flexible staff to join the Digital Service Desk team as a Service Desk Analyst via our Temporary Workforce Services team.
The successful candidates will be adaptable, good with IT, and display excellent team working abilities.
As well as competitive pay rates, you’ll be eligible for many staff benefits, including:
• Access to the NHS pension scheme
• An NHS badge entitling you to many NHS benefits
• Induction and mandatory training
Working on the bank, your roles and responsibilities will vary according to your placement or shifts picked up, giving you the opportunity for a wide variety of experience.
As a member of our Temporary Workforce team, you can enjoy the flexibility to work in locations and at hours that suit you, fulfilling a variety of short and longer term roles dependent on your preference and on service needs.
You must have good communication skills and a pleasant telephone manner. Experience of dealing with the public, great keyboard skills and Microsoft Office experience are necessary.
Please see attached job description for further details regarding the bank role that we are recruiting to.
We are proud to provide ‘Outstanding’ care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.
In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.
In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Please note when submitting your application that you must be a minimum of 18 years old to be registered with our Temporary Workforce Services.
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
This advert closes on Tuesday 27 Jan 2026
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.