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Medical Receptionist

Job details
Posting date: 14 January 2026
Salary: £12.70 per hour
Additional salary information: £12.70 an hour
Hours: Full time
Closing date: 09 February 2026
Location: Taunton, TA3 6NQ
Company: NHS Jobs
Job type: Permanent
Job reference: A5758-26-0000

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Summary

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Deal with all general enquiries, explain procedures and make new and follow-up appointments. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed. To ensure courteous, efficient and confidential handling of patients enquiries and requests. Efficient and prompt filing, record keeping, message taking and distribution of documents. Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same. Opening/closing of premises where appropriate, including setting the alarm. Dealing with mail (both electronic and paper) Ensuring all Consulting Rooms are fully stocked. Use of computer for appointments, registrations, viewing pathology results, other data input.

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