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Administration Assistant | Manchester University NHS Foundation Trust

Job details
Posting date: 13 January 2026
Salary: Not specified
Additional salary information: £24,937 - £26,598 per annum, pro rata
Hours: Full time
Closing date: 12 February 2026
Location: Manchester, M13 9WL
Company: Manchester University NHS Foundation Trust
Job type: Permanent
Job reference: 7733249/349-MCH-7733249C-RL3E

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Summary


To be an initial point of contact for the service and respond to all enquiries in a professional and sensitive manner, and, to provide a responsive, comprehensive clerical and administrative service to the multi-disciplinary CAMHS teams, in order to support them to provide an efficient and effective service for the benefit of children, young people and those who care for them.



To undertake the administration of all referrals received into the CAMHS teams, ensuring Patient Electronic Records are kept up to date.

• To act as an initial point of contact and deal with telephone enquiries from external agencies, service users and their relatives and other members of staff in a professional and sensitive manner, communicating messages where necessary, without delay to the appropriate individual.

• To process incoming and outgoing correspondence and distribute accordingly without delay, in accordance with Trust policies and procedures.

• To collate all relevant available information to enable the effective management. of referrals received by the CAMHS teams

• To organise and book meetings and other events (such as training sessions, conferences etc) as requested, liaising with the key stakeholders to ensure that their needs are met.

• To attend meetings, and where required take minutes if requested, in an accurate and concise manner and to ensure they are typed, distributed, and stored, in accordance with group Terms of Reference and Trust policies and procedures.

Please see JD and PS for all further information.

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career.

With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.

Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.

At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.

Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.

At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, we’re proud to be

ALL HERE FOR YOU—for our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application—especially personal statements and responses to role-specific questions—is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.


This advert closes on Tuesday 27 Jan 2026

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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