Student Services/Receptionist (Maternity Cover)
| Posting date: | 13 January 2026 |
|---|---|
| Hours: | Part time |
| Closing date: | 01 February 2026 |
| Location: | Ashbourne, Derbyshire |
| Remote working: | On-site only |
| Company: | QEGSMAT |
| Job type: | Temporary |
| Job reference: |
Summary
Purpose of the Role:
• You will act as the first point of contact for all students, parents and visitors to the school, assisting with queries, providing information, and offering general advice and guidance in a timely and effective manner.
Main Duties:
• Provide a front-line reception service to visitors of the school, students and staff;
• Uphold the school’s safeguarding arrangements, ensuring signing in and out procedures are adhered to by visitors, students and staff, and that visitors are made aware of all relevant health and safety information;
• Operate the telephone switchboard, dealing with incoming calls to the school;
• Open and distribute incoming post;
• Handling deliveries to the school, ensuring they are processed and distributed efficiently;
• Deal with outgoing post, delivering it to the Post Office daily;
• Maintain sufficient credit on the franking machine to meet the demands of the school and changes in postal regulations;
• Manage students representing the school as the face of QEGS in the reception area;
• Be the first point of contact for parents/carers reporting student absence;
• Be the first point of contact for parents/carers reporting student absence and update the school’s management information system accordingly;
• Register students arriving late;
• Ensure registers and school attendance are completed accurately and on time, liaising with staff as necessary;
• Follow up unexplained student absence with parents/carers in a sensitive and timely manner;
• Develop and maintain positive relations between the school, parents and students;
• Support school events, as required.
METHODS OF WORKING
The post holder is expected to:
• Maintain strict confidentiality and adhere to data protection legislation and associated Trust policies at all times.
• Demonstrate a clear understanding of, and commitment to, safeguarding and child protection, maintaining an awareness of relevant procedures and responsibilities.
• Comply with the Trust’s Health and Safety Policy and ensure safe working practices in the performance of all duties.
• Uphold and promote the principles of the Trust’s Equal Opportunities Policy in all aspects of the role.
• Adhere to all other relevant Trust and school policies and procedures.
• Undertake any training and professional development necessary to effectively carry out the duties of the post.
• Perform any other reasonable duties commensurate with the level and responsibilities of the role, as required by the Trust.
• You will act as the first point of contact for all students, parents and visitors to the school, assisting with queries, providing information, and offering general advice and guidance in a timely and effective manner.
Main Duties:
• Provide a front-line reception service to visitors of the school, students and staff;
• Uphold the school’s safeguarding arrangements, ensuring signing in and out procedures are adhered to by visitors, students and staff, and that visitors are made aware of all relevant health and safety information;
• Operate the telephone switchboard, dealing with incoming calls to the school;
• Open and distribute incoming post;
• Handling deliveries to the school, ensuring they are processed and distributed efficiently;
• Deal with outgoing post, delivering it to the Post Office daily;
• Maintain sufficient credit on the franking machine to meet the demands of the school and changes in postal regulations;
• Manage students representing the school as the face of QEGS in the reception area;
• Be the first point of contact for parents/carers reporting student absence;
• Be the first point of contact for parents/carers reporting student absence and update the school’s management information system accordingly;
• Register students arriving late;
• Ensure registers and school attendance are completed accurately and on time, liaising with staff as necessary;
• Follow up unexplained student absence with parents/carers in a sensitive and timely manner;
• Develop and maintain positive relations between the school, parents and students;
• Support school events, as required.
METHODS OF WORKING
The post holder is expected to:
• Maintain strict confidentiality and adhere to data protection legislation and associated Trust policies at all times.
• Demonstrate a clear understanding of, and commitment to, safeguarding and child protection, maintaining an awareness of relevant procedures and responsibilities.
• Comply with the Trust’s Health and Safety Policy and ensure safe working practices in the performance of all duties.
• Uphold and promote the principles of the Trust’s Equal Opportunities Policy in all aspects of the role.
• Adhere to all other relevant Trust and school policies and procedures.
• Undertake any training and professional development necessary to effectively carry out the duties of the post.
• Perform any other reasonable duties commensurate with the level and responsibilities of the role, as required by the Trust.