Housing Support Worker
| Posting date: | 13 January 2026 |
|---|---|
| Salary: | £16.0 to £18.0 per hour |
| Additional salary information: | £16 - £18 per hour |
| Hours: | Full time |
| Closing date: | 27 January 2026 |
| Location: | St. Helens, Merseyside, WA10 1UF |
| Company: | Hays Specialist Recruitment |
| Job type: | Temporary |
| Job reference: | 4760969_1768316909 |
Summary
We're looking to recruit a proactive Housing Support Worker in St Helens on an ongoing, temporary basis. This is a full-time, 37 hour per week role, requiring an Enhanced Adults DBS (Update Service preferable) and a driving licence, business insurance with access to your own vehicle.
Working alongside a Tenancy Sustainment Officer, you'll offer support to customers with complex needs, including substance misuse, homelessness, mental health and ex-offenders, ensuring individuals are able to remain living healthy, independent lives whilst sustaining their tenancy.
Your new role
- Work on a one-to-one basis with customers to create achievable, motivating support plans that encourage independent and healthy living
- Complete and review risk assessments, identifying and raising any unknown concerns or safeguarding matters
- Encourage engagement with external services such as mental health teams, recovery groups and employment opportunities
- Assist customers with benefit queries, applications and ensure full entitlements are being received
- Challenge harmful behaviours or breaches of conditions, encouraging tenancy sustainment
- Keep accurate and up-to-date customer contact records
What you'll need to succeed
- Minimum 12 months' experience working with vulnerable adults (homelessness, mental health, ex-offenders, substance misuse)
- Experience of completing support plans and risk assessments
- Strong communication, collaboration and interpersonal skills
- Full UK driving licence with business insurance
- Enhanced Adults DBS (Update service preferable)
What you'll get in return
- Weekly pay
- Ongoing temporary contract until at least end of March 2026 (likely extension but not guaranteed)
- Option to be paid PAYE or Umbrella
- Mileage reimbursement
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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