Customer Experience Advisor
| Posting date: | 13 January 2026 |
|---|---|
| Salary: | £12.21 per hour |
| Hours: | Full time |
| Closing date: | 12 February 2026 |
| Location: | WS11 |
| Remote working: | On-site only |
| Company: | Tudor Employment Agency Ltd |
| Job type: | Temporary |
| Job reference: | TEACEA/03-9475 |
Summary
Customer Experience Advisor Required – Cannock (WS11)
Tudor Employment Agency is recruiting for Customer Experience Advisors to join our client’s team in Cannock.
You will play a key role in delivering exceptional customer service, supporting sustainability goals, and advising customers on waste management, recycling and circular economy initiatives.
✅ Your Main Duties as a Customer Experience Advisor:
• Act as the first point of contact for all customer enquiries across phone, email & digital channels
• Provide clear, professional and empathetic customer support
• Educate customers on recycling, waste reduction and sustainability opportunities
• Support customers with waste management obligations & environmental compliance
• Promote services that increase recycling rates and reduce waste to landfill
• Communicating the company environmental values, initiatives & innovations
• Identify opportunities to improve customer environmental performance
• Log queries, maintain accurate records & manage multiple tasks effectively
• Represent the brand’s mission of protecting resources and supporting a circular economy
The Ideal Candidate for the Customer Experience Advisor role:
• A commitment to delivering an excellent customer experience
• Excellent written & verbal communication skills
• Strong interpersonal skills
• Focused, self‑motivated and adaptable
• Patient, empathetic and confident handling conflict
• Able to multitask and manage workload effectively
Hours: Monday to Friday, 8:30am–5:00pm
Pay Rate: £12.21 per hour
Please note: This position is temporary until at least June
Interested?
Please contact our Commercial Team on 01922 725445 (ext 1004) or email your CV to commercial@tudoremployment.co.uk, quoting ref TEAVEOCEA/51
✅ You can also register online here: https://tinyurl.com/ONLINECOMTEMP1
For all our roles, visit: www.tudoremployment.co.uk
#TeamTudor is waiting for your call!