Hoarding and Independent Living Officer (12 month fixed term)
| Posting date: | 13 January 2026 |
|---|---|
| Salary: | £33,528 per year |
| Hours: | Full time |
| Closing date: | 09 February 2026 |
| Location: | Thanet |
| Remote working: | On-site only |
| Company: | Thanet District Council |
| Job type: | Temporary |
| Job reference: | TDC0851 |
Summary
We are looking for a resilient and empathetic professional to provide practical, person-centred support to households where living conditions pose risks to health, safety, and independence.
Working directly with customers in their homes, you will build trust to address hoarding and self-neglect. You will manage a varied caseload, coordinating plans that reduce risk (fire, environmental, and safeguarding) while supporting individuals to remain in their homes whenever possible.
Key Responsibilities:
Case Management:Conduct home visits and structured assessments to identify risks and implement practical interventions (decluttering, cleaning, and repairs).
Multi-Agency Working:Collaborate with Housing, Social Care, Fire Services, and Health partners to manage complex cases and share information appropriately.
Safeguarding:Recognise safeguarding thresholds, making timely referrals and escalating concerns regarding non-engagement or impaired capacity.
Support:Connect customers with services addressing underlying causes, such as mental health, trauma, or substance misuse.
About You
You are a reflective practitioner with a non-judgemental approach, capable of balancing client autonomy with risk reduction.
Essential Skills & Experience:
Experience:proven track record of working with people with complex needs (hoarding/self-neglect) and building constructive relationships with reluctant or anxious customers.
Risk Assessment:Skilled in using structured tools (clutter scales, hazard checklists) to assess fire and environmental risks within the home.
Knowledge:Strong understanding of the Care Act, Mental Capacity Act, and safeguarding pathways.
Resilience:Emotional resilience to handle high-risk situations, with a willingness to engage in supervision.
Good communication and IT skills:The ability to write clear case notes, risk assessments, safeguarding referrals and reports, and to liaise effectively with a range of partners.
Contact & Application
For an informal discussion regarding the position, please contact:
Francis Casey Email:francis.casey@thanet.gov.uk - Tel:01843 543317 or Mark James Email: mark.james@thanet.gov.uk – Tel:07799 036213
Working directly with customers in their homes, you will build trust to address hoarding and self-neglect. You will manage a varied caseload, coordinating plans that reduce risk (fire, environmental, and safeguarding) while supporting individuals to remain in their homes whenever possible.
Key Responsibilities:
Case Management:Conduct home visits and structured assessments to identify risks and implement practical interventions (decluttering, cleaning, and repairs).
Multi-Agency Working:Collaborate with Housing, Social Care, Fire Services, and Health partners to manage complex cases and share information appropriately.
Safeguarding:Recognise safeguarding thresholds, making timely referrals and escalating concerns regarding non-engagement or impaired capacity.
Support:Connect customers with services addressing underlying causes, such as mental health, trauma, or substance misuse.
About You
You are a reflective practitioner with a non-judgemental approach, capable of balancing client autonomy with risk reduction.
Essential Skills & Experience:
Experience:proven track record of working with people with complex needs (hoarding/self-neglect) and building constructive relationships with reluctant or anxious customers.
Risk Assessment:Skilled in using structured tools (clutter scales, hazard checklists) to assess fire and environmental risks within the home.
Knowledge:Strong understanding of the Care Act, Mental Capacity Act, and safeguarding pathways.
Resilience:Emotional resilience to handle high-risk situations, with a willingness to engage in supervision.
Good communication and IT skills:The ability to write clear case notes, risk assessments, safeguarding referrals and reports, and to liaise effectively with a range of partners.
Contact & Application
For an informal discussion regarding the position, please contact:
Francis Casey Email:francis.casey@thanet.gov.uk - Tel:01843 543317 or Mark James Email: mark.james@thanet.gov.uk – Tel:07799 036213
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.