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EPR Senior Analyst

Job details
Posting date: 13 January 2026
Salary: £47,810.00 to £54,710.00 per year
Additional salary information: £47810.00 - £54710.00 a year
Hours: Full time
Closing date: 27 January 2026
Location: Catford, SE6 4RU
Company: NHS Jobs
Job type: Contract
Job reference: C9197-26-0044

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Summary

The post holder will be responsible for: Recording and responding to comments and complaints on the proposed system, resolving complex problems and dealing with unanticipated issues, referring only where necessary; Actively monitoring the systems on a regular basis for user or system errors or problems, working with the Band 6 Support Analyst; Participating in regular process review, feedback and system development meetings both within the ITCS team and with external stakeholders; Being a link person between the ITCS team, system users and other stakeholders and to help manage and prioritise calls and requests to the team; Helping to direct careful planning for systems implementation and the roll-out process, taking into account all dependent variables and liaise with all affected teams, staff and departments; Being a member of the multi-disciplinary configuration team, ensuring a consistent approach to the configuration and integration between the Epic modules and across the wider team; Managing, co-ordinating and leading the configuration requirements and ensure build is delivered in a timely way. Being a key member of a designated Configuration and Application team ensuring design integrity Analysing and suggest ways to improve current workflows and working practices; Working with the appropriate stakeholders to analyse, negotiate and facilitate agreement for change to high-impact or critical workflows and current working practices, whilst managing expectations and resolving conflicts when necessary; Assisting with preparation for the testing and upgrading of the system to ensure it is safe, usable, secure and robust; Work with the clinical systems teams to support complex Epic, and other, software demonstrations and present information on the teams progress to the appropriate forums, adapted in a way in which makes it easy for the audience to understand; To assist in the delivery of the Trusts EPR system. Please note that there will be a requirement to pass an aptitude assessment as part of the selection process if you do not currently hold valid Epic certification.

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