Business Support Coordinator
| Posting date: | 13 January 2026 |
|---|---|
| Salary: | £28,598 per year, pro rata |
| Hours: | Part time |
| Closing date: | 26 January 2026 |
| Location: | Bury St Edmunds, IP33 3YU |
| Company: | Suffolk County Council |
| Job type: | Permanent |
| Job reference: | 21843 |
Summary
- Suffolk County Council
- Address: West Suffolk House, Bury St Edmunds, IP33 3YU - Hybrid
- Salary: £28,598 per annum pro rata
- Hours: 19.98, flexible working options available
- Contract: Permanent
We’re focused on making a meaningful difference to communities across Suffolk. How? By listening to our people learning from what they say and creating a culture of mutual respect, where everyone works together to achieve great things. As a Business Support Co-ordinator in the Safeguarding and Reviewing Officer Service you’ll be as keen to collaborate and build a bright future as we are. So, to make a positive impact, connect with us and connect with a fantastic career.
Reimagine the possibilities.
Your role and responsibilities
We require a skilled Business Support Coordinator who is proactive, effective and positive to provide support to our Safeguarding Teams. This is a great opportunity to work within the challenging but rewarding area of Children and Young People’s Service.
As part of the Safeguarding and Reviewing Officer business support team, you will be responsible for:
- Providing exceptional administrative and minute-taking support to the Safeguarding Service countywide, which incorporates Children in Care, Child Protection, the Local Authority Designated Officer (LADO) Service, and Family Group Conferencing.
- Establishing and maintaining necessary administrative systems to efficiently support the Safeguarding Service, including processes linked to Family Group Conferencing coordination and documentation.
- Day-to-day management of extremely busy mailboxes and calendars, ensuring timely support for Family Group Conferences and related safeguarding activities.
This role provides a vital support service to the Safeguarding Managers, Independent Reviewing Officers, and Family Group Conference Coordinators across the County.
You will need
- Our ideal candidate will be able to take minutes to a high standard.
- To deal with sensitive issues on a daily basis and respect confidentiality.
- Excellent communication skills.
- Deal with conflicting demands in an extremely busy environment.
You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
- Provides outstanding business support to a team of Independent Reviewing Officers/Conference Chairs, Safeguarding Managers, LADO's and the Family Group Conferencing Service.
- Fast paced job with ever changing priorities
- Great opportunities for in house training and development across all areas of the service.
- Working a minimum of 40% (2 days) a week from the office in line with Corporate Leadership direction. Additionally, we practice hybrid working.
Shaping Careers and Learning
We want to champion talent and seek to continuously develop everyone’s professional knowledge, potential and job satisfaction. Through accessible learning opportunities and clear career pathways we aim to identify individual strengths, diversify skill sets and enable people, from all walks of life, to build influential and impactful careers.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.
For more information
Please contact Julie Webb (she/her) for a casual conversation. You can reach them by calling 01284 758813 or emailing Julie.Webb@suffolk.gov.uk.
How to apply
Step 1 - Read the Job and Person Profile (Word).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.
1. Provide an example of a time when you had to handle sensitive or confidential information. How did you ensure it was protected?
2. How do you manage and organise multiple busy mailboxes and calendars efficiently? Provide an example
3. Describe your proficiency in using Microsoft packages such as Word, Excel, PowerPoint, and Outlook. Can you provide an example of a project where you utilised these tools effectively?
4. Can you describe a time when you had to take minutes during a complex or sensitive meeting? How did you ensure accuracy and confidentiality?
Step 4 - Upload a CV (without name and personal details).
Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.
Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at recruitment@suffolk.gov.uk or 03456 014412.
You can find examples of possible adjustments on our Reasonable Adjustment pages. If you're invited to the next stage, you’ll have another chance to request adjustments.
Closing date: 11.30pm, 26 January 2026
Interview date: 4 February 2026
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
- Address: West Suffolk House, Bury St Edmunds, IP33 3YU - Hybrid
- Salary: £28,598 per annum pro rata
- Hours: 19.98, flexible working options available
- Contract: Permanent
We’re focused on making a meaningful difference to communities across Suffolk. How? By listening to our people learning from what they say and creating a culture of mutual respect, where everyone works together to achieve great things. As a Business Support Co-ordinator in the Safeguarding and Reviewing Officer Service you’ll be as keen to collaborate and build a bright future as we are. So, to make a positive impact, connect with us and connect with a fantastic career.
Reimagine the possibilities.
Your role and responsibilities
We require a skilled Business Support Coordinator who is proactive, effective and positive to provide support to our Safeguarding Teams. This is a great opportunity to work within the challenging but rewarding area of Children and Young People’s Service.
As part of the Safeguarding and Reviewing Officer business support team, you will be responsible for:
- Providing exceptional administrative and minute-taking support to the Safeguarding Service countywide, which incorporates Children in Care, Child Protection, the Local Authority Designated Officer (LADO) Service, and Family Group Conferencing.
- Establishing and maintaining necessary administrative systems to efficiently support the Safeguarding Service, including processes linked to Family Group Conferencing coordination and documentation.
- Day-to-day management of extremely busy mailboxes and calendars, ensuring timely support for Family Group Conferences and related safeguarding activities.
This role provides a vital support service to the Safeguarding Managers, Independent Reviewing Officers, and Family Group Conference Coordinators across the County.
You will need
- Our ideal candidate will be able to take minutes to a high standard.
- To deal with sensitive issues on a daily basis and respect confidentiality.
- Excellent communication skills.
- Deal with conflicting demands in an extremely busy environment.
You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
- Provides outstanding business support to a team of Independent Reviewing Officers/Conference Chairs, Safeguarding Managers, LADO's and the Family Group Conferencing Service.
- Fast paced job with ever changing priorities
- Great opportunities for in house training and development across all areas of the service.
- Working a minimum of 40% (2 days) a week from the office in line with Corporate Leadership direction. Additionally, we practice hybrid working.
Shaping Careers and Learning
We want to champion talent and seek to continuously develop everyone’s professional knowledge, potential and job satisfaction. Through accessible learning opportunities and clear career pathways we aim to identify individual strengths, diversify skill sets and enable people, from all walks of life, to build influential and impactful careers.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.
For more information
Please contact Julie Webb (she/her) for a casual conversation. You can reach them by calling 01284 758813 or emailing Julie.Webb@suffolk.gov.uk.
How to apply
Step 1 - Read the Job and Person Profile (Word).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.
1. Provide an example of a time when you had to handle sensitive or confidential information. How did you ensure it was protected?
2. How do you manage and organise multiple busy mailboxes and calendars efficiently? Provide an example
3. Describe your proficiency in using Microsoft packages such as Word, Excel, PowerPoint, and Outlook. Can you provide an example of a project where you utilised these tools effectively?
4. Can you describe a time when you had to take minutes during a complex or sensitive meeting? How did you ensure accuracy and confidentiality?
Step 4 - Upload a CV (without name and personal details).
Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.
Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at recruitment@suffolk.gov.uk or 03456 014412.
You can find examples of possible adjustments on our Reasonable Adjustment pages. If you're invited to the next stage, you’ll have another chance to request adjustments.
Closing date: 11.30pm, 26 January 2026
Interview date: 4 February 2026
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.