Medical secretary
| Posting date: | 12 January 2026 |
|---|---|
| Salary: | £13.12 to £13.67 per hour |
| Additional salary information: | £13.12 - £13.67 an hour |
| Hours: | Full time |
| Closing date: | 19 January 2026 |
| Location: | Reading, RG4 9SW |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A1435-26-0000 |
Summary
Typing - patient referral letters from GPs, and other letters and reports Manage referrals for patients: urgent (2 week wait) and non-urgent referrals using different software packages following NHS referral procedures and protocols Liaise with patients regarding referrals and hospital appointments and provide a helpful support service to patient questions and queries Liaise with hospital teams and consultants as necessary, both NHS and private Liaise with all teams within the practice: clinical, Reception, Admin, dispensary and the management team on an ongoing basis Process insurance medical forms and private medical requests and pass to relevant doctors for checking. Invoice in advance for work to be done and liaise with our Finance Officer regarding payment Processing Subject Access Requests for patients and for legal and insurance reports as required. Manually and via IGPR Third party checks of SARs and Insurance reports created via IGPR and manually. Private work e.g Firearms forms, DVLA forms ensuring associated work is done as well, e.g scanning paper records if applicable, creating invoices, ensuring appointments are booked. Scan and file documents onto medical systems: EMIS and Docman. Creating and updating EMIS letter templates Email management: provide an efficient, speedy response to patient emails to the practice secretary email address and other emails from health partners etc Manage secretarial post and incoming work, logging, invoicing and forward to GPs and other clinical team members for action or information. Processing Death Certificates. ERS worklists processing A&G replies and actioning any comments regarding referrals. Digitising medical records. Scanning paper records on to Docman and filing them. Destroying the paper medical records via confidential waste. Help with updates to secretarial protocols. Reviewed periodically Attend alternate clinical meetings to take minutes, type up and circulate them. Action anything for secretaries Provide holiday cover within the secretary team as required and have the flexibility to assist with sickness cover within the team if required Be receptive to new ways of working: for example being involved in new software packages and systems to enable teams to work more effectively Other secretarial tasks as required