Home Ownership Specialists x2
| Posting date: | 12 January 2026 |
|---|---|
| Salary: | £32,022 to £37,104 per year |
| Hours: | Full time |
| Closing date: | 19 January 2026 |
| Location: | Norwich, Norfolk |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Clarion Housing Group |
| Job type: | Permanent |
| Job reference: | R0018690 |
Summary
Location: Hybrid/Broadland Business Park, Norwich
Salary: £32,022 - £37,104 per annum
Hours: Full Time - 36 per week
Contract Type: 1x Fixed Term Contract until 25th January 2027 and 1x Permanent
Are you looking for a varied and customer-focused role in Social Housing? If so, we could have just the right opportunity for you!
Are you an experienced housing professional with a passion for delivering outstanding customer service? We're looking for two Home Ownership Specialists to join our friendly and dedicated team in Norwich.
As part of our Home Ownership Team, you’ll play a vital role in delivering a compliant, customer-focused service to our homeowners and leaseholders. You’ll be responsible for managing a variety of home ownership processes, ensuring a smooth and efficient experience for Clarion customers.
Customer service is key in this role, and we’d love to hear from you if you have a strong track record in delivering high-quality service and first-rate communication skills. You need to be able to adapt well and be confident in dealing with difficult situations. You’ll work closely with both internal colleagues and external stakeholders to deliver results that truly make a difference.
We’re especially keen to hear from individuals with a strategic mindset and a strong awareness of the broader issues impacting the home ownership sector. In terms of experience, a housing or property management background is essential, along with GCSE Maths and English Grade C or equivalent and proficiency in MS Office packages.
For the fixed-term role, candidates should have experience in leasehold management, including Section 20 consultation and relevant legislation, while the permanent role requires strong expertise in leasehold management and legislation.
If you’re passionate about making a positive impact and thrive in a dynamic, customer-led environment, we’d love to hear from you.
As you can imagine, the full job description includes lots more detail, so please check it out before applying.
At Clarion Housing Group, we support the responsible use of AI.
Closing Date: Monday 19th January 2026 at midnight.
Interviews will be held the w/c 26th January 2026.
This is a hybrid role with a base location at our office in Norwich. Candidates will be expected to work from the office at least 4 days a week during the training period, then 2 days a week after.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
This vacancy may close without notice.
Diversity and Inclusion
We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.
We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Salary: £32,022 - £37,104 per annum
Hours: Full Time - 36 per week
Contract Type: 1x Fixed Term Contract until 25th January 2027 and 1x Permanent
Are you looking for a varied and customer-focused role in Social Housing? If so, we could have just the right opportunity for you!
Are you an experienced housing professional with a passion for delivering outstanding customer service? We're looking for two Home Ownership Specialists to join our friendly and dedicated team in Norwich.
As part of our Home Ownership Team, you’ll play a vital role in delivering a compliant, customer-focused service to our homeowners and leaseholders. You’ll be responsible for managing a variety of home ownership processes, ensuring a smooth and efficient experience for Clarion customers.
Customer service is key in this role, and we’d love to hear from you if you have a strong track record in delivering high-quality service and first-rate communication skills. You need to be able to adapt well and be confident in dealing with difficult situations. You’ll work closely with both internal colleagues and external stakeholders to deliver results that truly make a difference.
We’re especially keen to hear from individuals with a strategic mindset and a strong awareness of the broader issues impacting the home ownership sector. In terms of experience, a housing or property management background is essential, along with GCSE Maths and English Grade C or equivalent and proficiency in MS Office packages.
For the fixed-term role, candidates should have experience in leasehold management, including Section 20 consultation and relevant legislation, while the permanent role requires strong expertise in leasehold management and legislation.
If you’re passionate about making a positive impact and thrive in a dynamic, customer-led environment, we’d love to hear from you.
As you can imagine, the full job description includes lots more detail, so please check it out before applying.
At Clarion Housing Group, we support the responsible use of AI.
Closing Date: Monday 19th January 2026 at midnight.
Interviews will be held the w/c 26th January 2026.
This is a hybrid role with a base location at our office in Norwich. Candidates will be expected to work from the office at least 4 days a week during the training period, then 2 days a week after.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
This vacancy may close without notice.
Diversity and Inclusion
We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.
We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.