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Digital Engagement Manager

Job details
Posting date: 12 January 2026
Salary: £44,447 to £46,547 per year
Hours: Full time
Closing date: 25 January 2026
Location: LS2 7UA
Company: Government Recruitment Service
Job type: Permanent
Job reference: 440852/2

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Summary

Are you passionate about crafting clear, compelling messages that connect with diverse audiences?

Do you thrive on building understanding and engagement through effective communication strategies?

Are you excited to collaborate across teams to deliver impactful stories and drive meaningful change?

If so, come and join us as a Digital Engagement Manager.

We are looking for a confident and passionate individual with strong communication, planning and engagement skills, to work within Digital & Transformation Group.

You’ll bring together vital service lines across DWP. Our vision is to improve the lives of citizens with enhanced capability, by operating and modernising critical DWP services essential to our customers and colleagues.

We are looking for someone who is highly organised, with excellent communication skills. The ability to work with a wide range of colleagues is essential, to define, deliver and evaluate the story to internal and/or external audiences.

As a Digital Engagement Manger, you will:

  • Work collaboratively, building solid partnerships with a wide range of stakeholders across and beyond the organisation, including teams within Digital & Transformation Group, Internal Communications, Press Office, HR, other government departments and external organisations, to deliver campaigns and messaging.
  • Help colleagues translate technical issues into relevant and understandable content that resonates with target audiences.
  • Manage communications platforms such as the SharePoint site and Teams channel, and lead on all colleague calls, leadership and colleague events and external awards and opportunities.
  • Support the people agenda by working closely with people groups, equity, diversity and inclusion (EDI) working groups and wellbeing leads, acting as an advocate for people-related objectives and promoting relevant activities across the organisation.
  • Apply strong campaign management principles and robust quality control using a structured planning model to ensure communications are creative, insight-driven, and effectively evaluated.
  • Deliver projects, often concurrently, on time. Develop your own capability to operate effectively in an innovative and multi skilled function.
  • Play an active role in the wider engagement community, seeing the bigger picture beyond your own area and supporting collaborative cross team delivery, providing professional support and helping build capability.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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