Maternity Ward Clerk | Calderdale and Huddersfield NHS Foundation Trust
| Posting date: | 12 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,465 per annum, pro rata |
| Hours: | Full time |
| Closing date: | 11 February 2026 |
| Location: | Huddersfield/Calderdale, HX3 0PW |
| Company: | Calderdale & Huddersfield NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7670975/372-FSS2968 |
Summary
We are looking for a bright, friendly and enthusiastic individual who is able to provide full reception/ward clerk support to the Labour, Delivery, Recovery & Postnatal (LDRP) Unit and the Maternity Assessment Centre at Calderdale & Huddersfield NHS trust. The successful candidate for this position will be able to use initiative to work independently, whilst also working effectively within a multidisciplinary team.
The Maternity Assessment Centre is the first point of contact for women who have concerns in regard to their pregnancy and LDRP cares for both low-risk and high-risk women who are pregnant or who are in labour. The post holder will provide a full reception service including meeting and greeting all attendees to the area, offering a high level of administrative support to the clinical teams, maintaining accurate digital records and dealing with queries in a sympathetic and appropriate manner.
The post holder will be able to support the day to day running of LDRP and the Maternity Assessment Centre and be expected to deal with a wide range of duties using the digital systems. The post will require flexibility of working across both wards when required to cover both of the reception areas . The post will involve arranging appointments, answering the telephone and those specifically listed in the job description.
The post holder will also be required to work in accordance with local and national standards using the trusts policies and procedures. The role will require the ability to work in an organised and efficient manner and the post holder must possess effective communication skills.
LDRP and Maternity Assessment Centre are both busy areas that support the women attending Antenatal Day Unit and our midwifery ultrasound team. The postholder will ultimately be expected to understand the breadth of our maternity services and the importance of each related part.
We employ more than 6,500 staff who deliver compassionate care from our two main hospitals, Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, health centres and in patients’ homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.
We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children’s and young people’s services; end of life care and outpatient and diagnostic imaging services.
We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.
We continue to modernise and invest in our health services to build on our strong reputation. Foundation trusts are public leaders in improving quality in health services. They are part of the NHS – yet decisions about what they do and how they do it are driven by independent boards. Boards listen to their Council of Governors and respond to the needs of their members – patients, staff and the local community.
Foundation trusts provide what the health service wants, yet are also free to invest quickly in the changes to the local community needs, in striving to be the best, and in putting their patients first.
To be able to work as part of a team to deliver the clinic service. To include but not limited to;
• To present a polite, pleasant telephone manner at all times to ensure a gold star patient experience.
• To open clinic in the morning, ensuring the area is ready to welcome women for their appointments.
• To check women in and out of clinic using the relevant digital systems.
• To maintain confidentiality and adhere to the Data Protection Act at all times.
• To deal with telephone, written and electronic enquires from external and internal sources as appropriate and deal with them in a prompt and professional manner to ensure accurate information is given.
• To be responsible for cancelling and re booking of appointments.
• To assist in the booking of urgent new/ follow up appointments ensuring all relevant information is enclosed, to actively contact patients to confirm appointment dates and time, to prioritise your workload on a daily basis.
• To timely process referrals.
• To ensure that communication links are maintained with internal staff, GP’s, patients and other organisations to ensure swift resolution of any potential appointment/clinic/reception issues.
• To be an effective team member raising any concerns or queries to the attention of the Ward Manager in a timely manner.
• This job description is intended as an outline of the duties of the post; it is not exhaustive and is subject to change following discussions with the post holder. Full training will be given to the successful candidate.
This advert closes on Thursday 15 Jan 2026