Facilities & Support Services Co-ordinator
| Posting date: | 12 January 2026 |
|---|---|
| Salary: | £13.74 per hour |
| Hours: | Part time |
| Closing date: | 25 January 2026 |
| Location: | Killerton, Broadclyst, Exeter, EX5 3LE |
| Remote working: | On-site only |
| Company: | National Trust |
| Job type: | Contract |
| Job reference: | IRC169744 |
Summary
**Important notice**
In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.
Salary: £13.74 per hour
Contract: 12 months Fixed Term Contract
Hours/ working pattern: Part-time, 22.5 hours per week. The working pattern is split over 3 days, Sunday, Monday and Tuesday.
What it's like to work here
Fashion-famous and full of colour, at 6,400 acres, Killerton is one of the National Trust’s largest special places and here we employ over 130 people. Located close to the vibrant city centre of Exeter, the 18th century house and parklands benefits from free parking and good transport links. Its size and scale, fabulous views and focus on fantastic visitor experience makes Killerton a truly wonderful place to work. And with many rare trees and glorious gardens, it’s the perfect place for gardeners and rangers to grow their career.
For more information about our property please visit
What you'll be doing
Generally, you’ll be supporting day-to-day operations, and be the first person that people see when they come into the office.
Your advice and experience will be sought after by others beyond the office team, including volunteers. You will be co-ordinating the maintenance of the historic Lutyens offices and be hands on when the need arises for maintenance of the artworks.
There will be an element of outdoor working as part of this role. You’ll be a champion of best practice when it comes to business support and will confidently challenge the status quo when you think there’s a better way of doing something.
Who we're looking for
Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:
experience in a customer-facing or operational support role
experience of records management and information systems including good IT skills (Microsoft Office, including Excel)
to be a good team player
to have a proactive, solution-focused approach to problem solving
to have good stakeholder management and customer service skills
Criteria for all other applicants are:
Experience in a facilities & business services environment
knowledge of health & safety, fire & security procedures
experience of records management and information systems including good IT skills (Microsoft Office, including Excel)
excellent communication skills
to be a good team player
to have a proactive, solution-focused approach to problem solving
to have good stakeholder management and customer service skills
high attention to detail with effective time and workload management
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places
In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.
Salary: £13.74 per hour
Contract: 12 months Fixed Term Contract
Hours/ working pattern: Part-time, 22.5 hours per week. The working pattern is split over 3 days, Sunday, Monday and Tuesday.
What it's like to work here
Fashion-famous and full of colour, at 6,400 acres, Killerton is one of the National Trust’s largest special places and here we employ over 130 people. Located close to the vibrant city centre of Exeter, the 18th century house and parklands benefits from free parking and good transport links. Its size and scale, fabulous views and focus on fantastic visitor experience makes Killerton a truly wonderful place to work. And with many rare trees and glorious gardens, it’s the perfect place for gardeners and rangers to grow their career.
For more information about our property please visit
What you'll be doing
Generally, you’ll be supporting day-to-day operations, and be the first person that people see when they come into the office.
Your advice and experience will be sought after by others beyond the office team, including volunteers. You will be co-ordinating the maintenance of the historic Lutyens offices and be hands on when the need arises for maintenance of the artworks.
There will be an element of outdoor working as part of this role. You’ll be a champion of best practice when it comes to business support and will confidently challenge the status quo when you think there’s a better way of doing something.
Who we're looking for
Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:
experience in a customer-facing or operational support role
experience of records management and information systems including good IT skills (Microsoft Office, including Excel)
to be a good team player
to have a proactive, solution-focused approach to problem solving
to have good stakeholder management and customer service skills
Criteria for all other applicants are:
Experience in a facilities & business services environment
knowledge of health & safety, fire & security procedures
experience of records management and information systems including good IT skills (Microsoft Office, including Excel)
excellent communication skills
to be a good team player
to have a proactive, solution-focused approach to problem solving
to have good stakeholder management and customer service skills
high attention to detail with effective time and workload management
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places