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Holiday Home Revenue Admin

Job details
Posting date: 10 January 2026
Salary: £28,157.00 per year
Hours: Full time
Closing date: 08 February 2026
Location: Fleetwood, FY7 8JY
Company: inploi
Job type: Permanent
Job reference: 75777368

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Summary

Position:  Holiday Home Revenue Administrator 
Type: Full- Time/Permanent   
Salary: Competitive

Join our One Great Team here at Haven as a Holiday Home Revenue Administrator, where you’ll play a key role in delivering exceptional service to our owners and prospective owners while supporting the smooth operation of our Holiday Home sales process. 

We’re seeking a highly organised and owner-focused individual to help manage transactions, ensure compliance, and maintain high standards throughout the owner journey. 

Key Responsibilities 
- Handle interactions with owners and prospective owners, ensuring exceptional service and satisfaction. 
- Manage transactions for new and used Holiday Home purchases, including accessory sales, finance proposals, and compliance with identification and finance checks. 
- Coordinate the handover process, ensuring timelines are realistic and expectations are met. 
- Address pre- and post-handover “snagging” issues, resolving them efficiently and through the appropriate channels. 
- Maintain inventory stock levels and oversee the day-to-day appearance of the Holiday Home Show Ground. 
- Ensure compliance with GDPR, FCA regulations, and all other necessary training and processes. 
- Support team performance by meeting all relevant targets and metrics. 

Requirements 
- Exceptional organisational and administrative skills. 
- Strong customer service and communication abilities. 
- Confidence in managing transactions and handling sensitive customer information. 
- Proactive and solution-oriented approach to resolving issues. 
- Knowledge of compliance processes, with training provided where needed. 

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