Business Administration Apprentice
| Posting date: | 09 January 2026 |
|---|---|
| Salary: | £24,666 per year |
| Hours: | Full time |
| Closing date: | 02 February 2026 |
| Location: | NN11 8PB |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Futures Housing Group |
| Job type: | Permanent |
| Job reference: |
Summary
COULD FUTURES UNLOCK YOUR FUTURE?
We’re on the hunt for our next Business Administration as we’re offering yet another golden opportunity to learn vital skills while providing high quality support to our repairs service. Are you ready to join us on our journey to support people by delivering ‘Great Places’, ‘Great Services’ and ‘Great Tomorrows’?
You’ll take great pride in your work, showcasing your organisational and communication skills. You’ll also love variety as no two days are the same in this busy role.
Our new Business Administration Apprentice will be mentored by experienced, professionals during this amazing 18 month opportunity to gain the knowledge and skills that will set you up for a rewarding career in social housing.
A few key points from our role profile:
Conduct Admin duties to support the running of the repairs service, including updating and closing down repairs orders
Work collaboratively with the work-planners to respond to customer enquiries through our Customer Relationship Management system. This would involve investigating repair enquiries, contacting the customer and updating the system with any information.
Supporting the Assets compliance team by recording, scanning and filing compliance certificates.
Monitoring and actioning defects reported by the compliance officer, raising repairs and scheduling appointments.
Conducting repair post inspections by outbound calls to customers, record outcomes and escalate issues.
So, what’s in it for me?
If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include agile working, the flexibility you may need wherever possible, mileage, private healthcare options, discount schemes and with a big emphasis on health and well-being. You’ll have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you’re helping people and communities across our region to thrive.
We’ve a state-of-the-art, flexible workspace so you’ll have both great people and a great environment around you. We’ll also provide you with an agile kit and access to Touchdown Points where you can plug in to a workstation, catch up with colleagues and attend local meetings.
We’re also proud to be awarded the coveted Investor in People Platinum award – the highest of IiP accreditation. The award recognises organisations which are passionate about making sure all employees get the best experience at work.
To start your Futures Journey, take a look at our Role Profile, please note we may contact candidates or close the vacancy prior to the closing date.
Who we are
Futures is a great place to work with a fantastic, positive and 'can do' culture supporting our people to deliver fantastic results. Every one of our team members is helping us achieve our vision of 'Great places, great services and great tomorrows' for people and communities across the East Midlands. We don't just provide homes - we support our customers, helping them to thrive and to achieve this we all need to thrive in our jobs too. So, we invest in our people to give them the skills, the tools and the flexibility to do a great job.
We’re on the hunt for our next Business Administration as we’re offering yet another golden opportunity to learn vital skills while providing high quality support to our repairs service. Are you ready to join us on our journey to support people by delivering ‘Great Places’, ‘Great Services’ and ‘Great Tomorrows’?
You’ll take great pride in your work, showcasing your organisational and communication skills. You’ll also love variety as no two days are the same in this busy role.
Our new Business Administration Apprentice will be mentored by experienced, professionals during this amazing 18 month opportunity to gain the knowledge and skills that will set you up for a rewarding career in social housing.
A few key points from our role profile:
Conduct Admin duties to support the running of the repairs service, including updating and closing down repairs orders
Work collaboratively with the work-planners to respond to customer enquiries through our Customer Relationship Management system. This would involve investigating repair enquiries, contacting the customer and updating the system with any information.
Supporting the Assets compliance team by recording, scanning and filing compliance certificates.
Monitoring and actioning defects reported by the compliance officer, raising repairs and scheduling appointments.
Conducting repair post inspections by outbound calls to customers, record outcomes and escalate issues.
So, what’s in it for me?
If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include agile working, the flexibility you may need wherever possible, mileage, private healthcare options, discount schemes and with a big emphasis on health and well-being. You’ll have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you’re helping people and communities across our region to thrive.
We’ve a state-of-the-art, flexible workspace so you’ll have both great people and a great environment around you. We’ll also provide you with an agile kit and access to Touchdown Points where you can plug in to a workstation, catch up with colleagues and attend local meetings.
We’re also proud to be awarded the coveted Investor in People Platinum award – the highest of IiP accreditation. The award recognises organisations which are passionate about making sure all employees get the best experience at work.
To start your Futures Journey, take a look at our Role Profile, please note we may contact candidates or close the vacancy prior to the closing date.
Who we are
Futures is a great place to work with a fantastic, positive and 'can do' culture supporting our people to deliver fantastic results. Every one of our team members is helping us achieve our vision of 'Great places, great services and great tomorrows' for people and communities across the East Midlands. We don't just provide homes - we support our customers, helping them to thrive and to achieve this we all need to thrive in our jobs too. So, we invest in our people to give them the skills, the tools and the flexibility to do a great job.