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Process & Procedure Business Partner

Job details
Posting date: 09 January 2026
Salary: £40,532.00 to £45,036.00 per year
Hours: Full time
Closing date: 20 January 2026
Location: B37 7YD
Company: Platform Housing Group
Job type: Contract
Job reference: 0331

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Summary

Are you experienced in process & procedure governance with a collaborative approach, and would love to use your skills to really make a difference and help change people's lives?

We're currently looking for a knowledgeable Process & Procedure Business Partner to support the Process and Procedure Lead on the delivery of short- and long-term priorities around the governance and coordination for process and procedure management across the Group.

As our Process & Procedure Business Partner you will support the project to develop a Knowledge Hub using SharePoint, for which initial work has begun, collaborating with teams to gather and upload existing processes and procedures to the platform. You will support the lead on identifying recommendations for a Group-wide approach that incorporates best practice and reflects the existing landscape. You'll also work alongside teams to support with producing processes and procedures.



This is a six-month contract, with the potential for extension based on the outcomes of the work. What are we looking for?

-Proven experience of mapping and developing process and procedure governance and templates within an organisation

-Professional certification in process such as Lean Six Sigma (Green or Black belt) or Business Process Management

-Experience working on projects involving Knowledge Management systems (e.g SharePoint), process and procedure mapping and improvements

-Experienced facilitating workshops with colleagues and customers

-Excellent analytical, problem solving and communication skills

-Project delivery ability, skilled in planning, prioritising and delivering short-term and long-term objectives

-Technically competent in SharePoint and process mapping tools (including Visio)

-Strong analytical ability to evaluate current practices and make recommendations

-Knowledge about the housing sector

While this role offers the flexibility of being home-based, occasional travel to Group offices and other locations, including Birmingham Business Park Solihull and Central Park, Worcester, is required.

Some of the great benefits we can offer you:

-Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave

-Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave

-Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts

-Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more

-Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 12% (inclusive of life assurance and dependent on employee contributions)

-Learning and Development opportunities

-Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers

How to apply:

If you're looking for a role where your expertise will be valued, your ideas welcomed, and where you can help shape the future of procurement in a supportive and forward-thinking team, then we'd love to hear from you. Click Apply Now to complete an online application and upload your Current CV.

For more details about this position, please refer to the attached job description. If you'd like further information about the role, please email recruitment@platformhg.com







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