Post Room Operative
| Posting date: | 09 January 2026 |
|---|---|
| Salary: | £25,358 per year, pro rata |
| Additional salary information: | This is the expected starting salary for this post. Appointment at a higher point may be made for candidates who demonstrate exceptional skills and experience relevant to the role. |
| Hours: | Part time |
| Closing date: | 23 January 2026 |
| Location: | Egham, Surrey |
| Remote working: | On-site only |
| Company: | Royal Holloway University of London |
| Job type: | Permanent |
| Job reference: | 1225-315 |
Summary
Part-Time, Permanent
The position is Part time, 20 Hours per week (4 hours per day) working 5 out of 7 days a week.
Applications are invited for the post of Post room operative in the Commercial Services Department
We are looking for a customer-focused individual to work within the University and Residential Postrooms. The successful candidate will handle service requests from students, visitors and staff, responding to enquiries using the University’s computerised systems.
The role involves sorting, processing, and issuing deliveries through a digital postal platform, as well as carrying out a range of administrative duties that require strong attention to detail. This position also requires regular manual handling, including lifting, moving and organising parcels of varying sizes and weights in a safe and efficient manner. In addition, the postholder will be expected to develop a good working knowledge of the campus to assist and direct couriers with their deliveries.
The successful candidate will have previous experience in a similar customer-focused role such as a Postroom or reception and will be able to demonstrate a commitment to delivering inspirational customer service.
Relying heavily on your communication and problem-solving skills, you should not be fazed by dealing with a wide variety of customer queries. While full training will be given for all of the relevant Universities' computer systems, competent knowledge of Microsoft Office including Excel is essential for the role.
In addition, you should be well-organised, and proactive, have an engaging personality and be a team player. Our business increases at different peak times during the year and you need to have the ability to remain calm and focused and work under pressure while at the same time providing first-class front-line services.
In return we offer a highly competitive rewards and benefits package including:
Generous annual leave entitlement
Training and Development opportunities
Pension Scheme with generous employer contribution
Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
Free parking
The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.
For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk
Please quote the reference: 1225-315
Closing Date: 23:59, 23 January 2026
Interview Date: To Be Confirmed
The position is Part time, 20 Hours per week (4 hours per day) working 5 out of 7 days a week.
Applications are invited for the post of Post room operative in the Commercial Services Department
We are looking for a customer-focused individual to work within the University and Residential Postrooms. The successful candidate will handle service requests from students, visitors and staff, responding to enquiries using the University’s computerised systems.
The role involves sorting, processing, and issuing deliveries through a digital postal platform, as well as carrying out a range of administrative duties that require strong attention to detail. This position also requires regular manual handling, including lifting, moving and organising parcels of varying sizes and weights in a safe and efficient manner. In addition, the postholder will be expected to develop a good working knowledge of the campus to assist and direct couriers with their deliveries.
The successful candidate will have previous experience in a similar customer-focused role such as a Postroom or reception and will be able to demonstrate a commitment to delivering inspirational customer service.
Relying heavily on your communication and problem-solving skills, you should not be fazed by dealing with a wide variety of customer queries. While full training will be given for all of the relevant Universities' computer systems, competent knowledge of Microsoft Office including Excel is essential for the role.
In addition, you should be well-organised, and proactive, have an engaging personality and be a team player. Our business increases at different peak times during the year and you need to have the ability to remain calm and focused and work under pressure while at the same time providing first-class front-line services.
In return we offer a highly competitive rewards and benefits package including:
Generous annual leave entitlement
Training and Development opportunities
Pension Scheme with generous employer contribution
Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
Free parking
The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.
For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk
Please quote the reference: 1225-315
Closing Date: 23:59, 23 January 2026
Interview Date: To Be Confirmed
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.