Performance Decisioning Lead
| Posting date: | 09 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Part time |
| Closing date: | 22 January 2026 |
| Location: | Welwyn Garden City, Hertfordshire, AL7 1GA |
| Company: | Tesco |
| Job type: | Permanent |
| Job reference: | tesco/TP/18092123/973582 |
Summary
About the role
In this role, you’ll be the guardian of measurement and insight standards for Personalisation—setting principles, standardising and automating outputs, and chairing key forums such as the Measurement Community of Practice and Customer Measurement Council. These forums ensure we’re not only doing things right but doing the right things. You’ll translate overarching strategies into practical operating rhythms, influence senior stakeholders, and make complex, customer-led decisions that drive business outcomes. Alongside this, you’ll coach and develop team members, balancing the delivery of short- and long-term value.
You will be responsible for
- Own Measurement Strategy: Define and evolve the end-to-end measurement framework, ensuring robust, consistent metrics and methodologies aligned to business objectives.
- Set Standards & Governance: Establish best practices for testing, controls, and causal inference; act as the quality gatekeeper for all insight outputs.
- Enable Scalable Reporting: Drive automation and standardisation to create a single source of truth for personalisation performance.
- Innovate & Benchmark: Integrate advanced measurement techniques, embed compliance guardrails, and continuously benchmark against industry leaders.
- Collaborate & Influence: Partner with cross-functional teams and chair governance forums to validate approaches, inform decisions, and foster continuous learning.
You will need
- Analytics & Measurement Expertise: Extensive experience in analytics and insights, with strong knowledge of incrementality, controls, and causal measurement in multi-channel environments.
- Framework Leadership: Proven ability to design and maintain measurement quality frameworks and deliver measurable value through personalisation and CRM initiatives.
- Cross-Functional Influence: Skilled at leading complex, multi-disciplinary teams and simplifying technical methodologies for non-technical stakeholders.
- Industry Knowledge: Background in retail, loyalty, and multi-channel customer programmes.
- Strategic Storytelling: Ability to turn data into actionable strategies and communicate with clarity and impact at all levels.
What’s in it for you
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
- Annual bonus scheme of up to 20% of base salary
- Holiday starting at 25 days plus a personal day (plus Bank holidays)
- Private medical insurance
- 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit www.tescoplc.com
#VP25
Proud member of the Disability Confident employer scheme