GP Receptionist / Care Navigator
| Posting date: | 09 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 23 January 2026 |
| Location: | Louth, LN11 0JN |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A1718-26-0000 |
Summary
In summary, we are looking for a team player wanting to help our surgery continue with its great success and contribute to its key performance measures and development. Key Job Responsibilities: o Welcome and direct patients, handle phone calls, and manage queries for appointments and results. o Manage appointments by directing patients to appropriate services, also book, reschedule and cancel appointments as needed/required. o Input into patient records accurately and code accordingly. o Act as the central communication point for patients, doctors and extended multi-disciplinary team, ensuring messages and information is accurately managed and recorded. o Use judgement to effectively handle urgent patient needs, guiding them to the quickest care pathway and addressing their concerns.