Subway Manager
| Posting date: | 09 January 2026 |
|---|---|
| Salary: | £29,000.00 to £30,000.00 per year |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 22 January 2026 |
| Location: | Stoke-on-trent, ST4 6QG |
| Company: | Sodexo Ltd |
| Job type: | Permanent |
| Job reference: | SDX/TP/1663810/152445/RS |
Summary
Job Description
- Job Title: Subway Manager
- Location: Royal Stoke Hospital
- £29,000 - £30,000 Salary
- 40 Hours a week / Monday to Friday with some weekends due to business demand
- Access to Blue Light Card, Sodexo Benefits
Job Introduction
We are looking for a motivated and reliable individualto join our team and play a key role in the day-to-day running of our Subwayrestaurant. The successful candidate will be responsible for ensuring fullcompliance with Subway Franchise standards at all times, delivering a highstandard of Health and Safety in line with Safeguard and company requirements,and effectively controlling labour to ensure every team member is deployedappropriately. This role is ideal for someone who leads by example, takes pridein high standards, and thrives in a fast-paced environment.
What You'll Do:
- Deliver Subway brand standards on every shift, ensuring excellent customer experience, food safety, and health & safety compliance.
- Lead, train, and coach the team to perform effectively, meet GREAT training requirements, and achieve Subway Franchise standards.
- Take full responsibility for the daily operation of the store, including opening/closing, service delivery, and team communication.
- Manage labour effectively to meet LTS% targets, ensuring the right people are deployed at the right times.
- Control stock, ordering, cash handling, and security to maintain full availability and accurate handovers.
- Monitor KPIs and financial performance, driving actions to achieve or exceed sales, GP, labour targets, and PASS evaluations.
- Handle customer complaints professionally, conduct one-to-ones, performance management, and organise team meetings.
- Achieve compliance targets, including PASS store evaluations, 90%+ business health checks, and Green Safeguard audits.
What You Bring:
- Passionate about delivering outstanding customer service.
- Confident communicator who engages positively with customers and the team.
- Strong numeracy skills with the ability to understand and act on financial data.
- Leads by example, living company values and behaviours every day.
- Flexible and multi-skilled, able to adapt to changing shift demands.
- Reliable, committed, and presentable, with a strong work ethic.
- Proactive team player who shows initiative and can work independently when required.
- Previous experience in a customer-facing role, with supervisory experience preferred.
What we offer:
Working with Sodexo is more than a job; it’s a chanceto be part of something greater.You’ll belong in a company and team that values youfor you; you’ll act with purpose and have an impact through your everydayactions; and you’ll be able to thrive in your own way.In addition, we also offer a range of resources,rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan
- A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment
- Competitive compensation
- Full training and full protective uniform supplied.
Ready to be part of something greater? Applytoday!Career progression for the caring profession.
Sodexo reserves the rightto close this advertisement early if we are in receipt of a high volume ofapplications.
About Sodexo
At Sodexo, our purpose is to create a better every dayfor everyone to build a better life for all.As the global leader in services thatimprove the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food andFM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. Weare a forces friendly employer.We welcome and encourage applications from peoplewith a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with ourEmployee Networks such as Pride, Sodexo Parents & Carers, SodexoDisability, Ability network, So Together, Generations and Origins.
We’re a Disability Confident Leader employer.We’re committed tochanging attitudes towards disability, and making sure disabled people have thechance to fulfil their aspirations.We run a DisabilityConfident interview scheme for candidates with disabilities who meet theminimum selection criteria for the job.
Clickhereto read more about what we do topromote an inclusive culture.
Sodexo Disability, Ability network, So Together,Generations and Origins.