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Senior Support Worker

Job details
Posting date: 09 January 2026
Salary: £12.54 per hour
Hours: Full time
Closing date: 08 February 2026
Location: South Shields, Tyne & Wear
Remote working: On-site only
Company: Potens
Job type: Permanent
Job reference: belgravessw

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Summary

We are pleased to announce we have an exciting opportunity here at Potens for a Senior Support Worker.
Please note that sponsorship is not available for this role.
Belgrave Terrace is a homely residential service in South Shields, South Tyneside for adults with learning disabilities and complex needs. This includes dementia, health related issues and mental health.
What we’ll give you:
We will ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package that includes, but is not limited to:
• £12.54 per hour.
• 36 hours per week.
• Contributory pension scheme.
• Confidential, supportive Employee Assistance Programme, accessible 24/7
• Paid comprehensive learning and development opportunities so we can invest in your future, including internal leadership competency sessions and recognised qualifications (level 2 to level 5 NVQ in Health & Social Care).
• New to care? You can complete your Care Certificate with us.
• Access to attractive and exclusive employee benefits, including savings on shopping, leisure, and household expenses.
• A generous referral scheme.
What you’ll be doing:
• Assist in managing the care of the people that live with us, monitoring the quality and delivery of the service.
• Leading by example, confidently motivating and developing the team to deliver a high-quality provision.
• Promoting independence with the people we support with all aspects of personal care, cooking, cleaning, key working and general life skills.
• 36 hours per week. Shift times 8 am to 6 pm and 6 pm to 10 pm. Some sleep ins will be required; this will involve working 6 pm to 10 pm then sleep in until 8 am. Weekend and bank holiday working is also required.
Who you are:
• An existing Senior Support worker or an experienced Support Worker looking to progress.
• You have the confidence and ability to motivate and lead a team.
• You will be adventurous, outgoing, and willing to participate in the chosen activities of the people we support.
• Every day is different, so we are looking for someone who is filled with enthusiasm, motivation, and a positive outlook.
• Flexible with a can-do attitude.
• A motivated and passionate individual that can make a difference to the lives of the people we support.
• An NVQ level 2 and 3 is desirable.
Who we are:
We are a national provider of health, social and education services with over 35 years’ experience. Our employees are the driving force behind the fantastic care and support being delivered to hundreds of adults and children across the UK. Our teams are purposeful, positive, and progressive. They work hard to empower the people we support to have a voice, achieve their goals, and change their lives. We are always looking for committed, pro-active and passionate people to join us and create even more opportunities for the people we support. Join our team and have the satisfaction of knowing you’ve changed someone’s life and, in return for your hard work and passion we can give you real meaning and purpose in your work.
Safeguarding
Potens is committed to safeguarding and promotes the welfare of the people we support throughout our facilities. All applicants will be subject to robust pre-employment checks prior to appointment; including but not exhaustive; enhanced DBS, and a minimum of two satisfactory references. Our checks will be service and role specific and can be discussed pre application if required. To view our policy on recruitment of ex-offenders please see full details Potens-Recruitment-Ex-Offenders-Policy.doc (live.com)
Diversity
We champion diversity, and we understand the importance of our teams representing the communities and people we support. Here at Potens, you’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live independently, healthier, happier lives and doing our part to make a better working environment where all feel welcome and supported.

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