Senior Revenues Officer
| Posting date: | 08 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 07 February 2026 |
| Location: | Trafford, M33 7ZF |
| Company: | inploi |
| Job type: | Permanent |
| Job reference: | 75776737 |
Summary
Senior Revenues Officer
Location Trafford Council 4th Floor, Sale Waterside, Sale M33 7ZF
The position can be hybrid, between office and home based on successful completion of training.
Salary range Band 6 (£34,434 - £36,363 pa)
Working Pattern Full Time
Working hours 36.25 hours per week Monday - Friday. Phone cover 10am -3pm. Flexible working hours
Contract type Permanent
Application deadline 5th February 2026
Interview date w/c 23rd February 2026
Interview type In person
About the Role
We currently have an exciting vacancy within our Council Tax team to enable us to continue to build on our success. The role is as the first line manager of a fast-paced team, providing day-to-day management of the team and ensuring all targets are met.
You will supervise, prioritise and distribute work to the team as well as checking the quality of their work. This will include having regular supervisory meetings with members of the team to give feedback on performance as well as providing training where appropriate.
You will also need to be able to review decisions/appeals dealing with complex cases and making discretionary decisions and offer legislative guidance. This will involve preparing Valuation Tribunal bundles and court preparation.
The role will also include answering complaints and responding to Data Protection enquiries as well as acting in a supportive role for the Team Leader and deputising in their absence.
About you
You must have at least 2 years previous experience of working in a Council Tax environment and be willing and able to manage a large team of staff.
You will be IRRV qualified (Full/Tech/Apprenticeship) or have a willingness to obtain this qualification within 12 months. You will have an up-to-date specialist knowledge and proven experience of dealing with complex cases, including making discretionary decisions, and experience of delivering a difficult outcome to residents in a professional, sensitive but assertive manner.
You will deliver a professional service to our customers and will adhere to the Council’s policies and procedures. You will take ownership of certain tasks and will work to deliver on targets set whilst maintaining a high quality of work. You will also be required to take responsibility for decisions you make and offer advice to the team where needed.
The role is extremely fast-paced and as such you will need to be organised and able to deal with heavy workloads and work under pressure to ensure all tasks are covered whilst supporting and managing the Council Tax team. Excellent communication skills with both staff and customers are a key part of this role.
About us
Trafford Council and its partners in the public, private and third sectors have a Vision which sees us working together to close inequality gaps and maximise Trafford’s huge potential.
Our vision: Trafford where all our residents, businesses and communities thrive.
Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer.
Additional Information
A DBS check will be required
You will have flexibility in terms of hybrid working at home and in the office
Contact Details
For an informal discussion, or to find out more about the role, please email or call Sarah Barry, on 0161 912 2248 or Sarah.Barry@trafford.gov.uk
About the benefits
You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.
To learn more about Trafford as a place to work visit and to view more about our awards and benefits please visit: Trafford - Benefits | www.inploi.com (greater.jobs)
OTHER RELEVANT INFORMATION
Greater Manchester Continuous Service Commitment - greater.jobs | www.inploi.com
For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licensed sponsor and we won't be able to support with your work visa.
Privacy Notice - The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Recruitment & Employment Privacy Notice (trafford.gov.uk)
Supporting Documents
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