Hire Controller
| Posting date: | 08 January 2026 |
|---|---|
| Salary: | £13.44 per hour |
| Hours: | Full time |
| Closing date: | 07 February 2026 |
| Location: | Southampton, Hampshire, SO40 4BE |
| Company: | The Best Connection Group Limited |
| Job type: | Temporary |
| Job reference: | JN -072025-734_1767883149 |
Summary
The Best Connection are currently looking to recruit a Hire Controller to work at our client's office, based in Marchwood, Southampton.
Duties to include, but not limited to:
- Delivering a best-in-class service
- Using product knowledge and expertise to maximise upselling opportunities
- Communicating with customers on the telephone, via email and responding to website requests
- Managing orders from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers
To succeed as a Hire Controller you will bring the following skill-set and behaviours:
- Proven experience in a Customer Service role
- Previous experience in the hire or construction industry would be advantageous, but not essential
- Experience in developing and utilising product knowledge
- Exceptional communication skills, including negotiating and influencing
- Comfortable using your own judgement and initiative to make decisions
- An effective team member with a highly supportive, collaborative approach
- A flexible and adaptable approach
- A commitment to continuous improvement
- A good level of computer literacy in MS Office packages
This is for an immediate start, and a full-time, ongoing position, with the possibility of earning a permanent contract after a 12-week qualifying period, dependant on performance and attendance.
The hours are 07:30 - 17:00, Monday - Friday.
The pay rate is £13.44 per hour, weekly pay.
Get in touch or apply ASAP for more info!
The Best Connection is acting as an Employment Business in relation to this vacancy.