ROCC Health Control Desk Coordinator | North West Ambulance Service NHS Trust
| Dyddiad hysbysebu: | 08 Ionawr 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £27,485 - £30,162 per annum |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 07 Chwefror 2026 |
| Lleoliad: | Manchester, BL1 5DD |
| Cwmni: | North West Ambulance Service |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7723405/242-4912 |
Crynodeb
Position – Regional Health Control Desk Coordinator
Location – Middlebrook, Manchester
Type – Permanent
Positions : x2
Closing Date – 22nd Jan 2026
We are looking to recruit a highly motivated and flexible individual to join the Regional Health Control desk based in the Regional Operational Coordinating Centre (ROCC) at Middlebrook, Manchester.
You will be responsible for monitoring Acute Trusts across the region, liaising with Bed Management & Emergency Department teams in Hospitals; to develop an understanding of bed availability and overall Acute Trust status -ensuring an accurate electronic record is maintained throughout the shift.
You will also be required to monitor the crew handover process and respond immediately to any capacity issues or delays in transfer of care from NWAS to provider clinician.
The function is a key point of contact for NHS England, SCC’s, Public Health England and Department of Health.
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
The function is a key point of contact for NHS England, SCC’s, Public Health England and Department of Health.
Please note this role involves shift work, and the rota cover includes evening, weekend and night work. The majority of shifts will be 11.5hrs in duration.
Base location – ROCC; Middlebrook, Manchester.
This advert closes on Thursday 22 Jan 2026