Receptionist/Admin
| Posting date: | 08 January 2026 |
|---|---|
| Salary: | £24,465.00 per year |
| Additional salary information: | £24465.00 a year |
| Hours: | Full time |
| Closing date: | 23 January 2026 |
| Location: | Blackpool, FY1 6JW |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2571-26-0001 |
Summary
Welcome and assist patients at the main reception, directing them appropriately to departments or clinical staff. Respond to and support online patient enquiries in a timely and professional manner. Manage prescription requests, maintaining accurate alphabetical filing and ensuring pharmacy collection drivers follow practice protocols. Accurately record and update patient demographic information on the Bloomfield Medical computer system, including address changes. Support the smooth day-to-day running of the service through effective organisation and teamwork. Book patient appointments as required, using the practice appointment system. Carry out general errand duties as needed. Provide assistance and support to patients and visitors within Bloomfield Medical Centre. Perform routine clerical and administrative duties, including answering telephone calls, taking messages, filing, photocopying, and responding to general enquiries. Work collaboratively with colleagues to help manage and de-escalate challenging or potentially aggressive situations. Report any incidents or concerns (such as accidents, verbal aggression, or damage to property) to the Practice Manager in line with practice procedures. Notify the Team Leader of any sickness or absence in accordance with policy. Maintain a clean, tidy, and welcoming waiting room environment.